Tyesia Shelton
New Orleans
Summary
Dynamic Assistant Manager at Walmart with a proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in team leadership and strategic planning, I successfully implemented merchandising strategies that boosted sales and improved operational efficiency. Committed to fostering a positive work environment while mentoring staff for professional growth.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Walmart
New Orleans, LA
04.2025 - Current
- Assisted in managing inventory levels to ensure product availability and minimize stockouts.
- Trained new employees on operational procedures and customer service standards.
- Coordinated scheduling for staff to optimize coverage during peak hours.
- Implemented merchandising strategies to enhance product visibility and increase sales.
- Monitored sales performance, providing insights for inventory adjustments and promotions.
- Resolved customer inquiries effectively, enhancing overall shopper satisfaction ratings.
- Collaborated with team members to streamline processes, improving operational efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Photographer
ShotbyTyee
New Orleans, LA
02.2021 - Current
- Captured high-quality images for diverse clients, enhancing brand visibility and engagement.
- Collaborated with creative teams to develop compelling visual content for marketing campaigns.
- Managed workflow efficiency by optimizing shoot schedules and equipment usage.
- Leveraged advanced editing software to enhance image quality and meet client specifications.
- Developed strong client relationships through effective communication and professional service.
- Executed complex lighting setups to achieve desired artistic effects in various environments.
- Digitally edited photos to enhance appearance.
- Optimized studio lighting setups to achieve desired visual effects for diverse photoshoots.
Supervisor
Walmart
Chalmette, LA
11.2018 - 04.2025
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Led training programs for new associates, fostering a culture of teamwork and productivity.
- Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
- Analyzed sales data to identify trends, informing strategic decisions for inventory management.
- Developed and implemented safety training programs for staff compliance with industry regulations.
- Conducted regular safety audits to identify hazards and recommend corrective actions.
- Ensured proper use of personal protective equipment across all operational areas.
- Oversaw incident investigations to determine root causes and prevent future occurrences.
- Collaborated with management to enhance workplace safety policies and procedures.
- Mentored junior staff on safety protocols and best practices, fostering a culture of safety.
- Analyzed safety performance data to drive continuous improvement initiatives within the organization.
- Led cross-functional teams in emergency response drills, improving overall preparedness and response times.
- Promoted a safety-first culture by providing ongoing coaching, feedback, and support to staff members.
- Participated in safety meetings by answering questions from staff members.
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Monitored safety practices of new and existing employees.
- Conducted thorough risk assessments for new projects, ensuring all necessary precautions were taken to maintain worker safety.
- Ensured compliance with food safety regulations through regular audits and inspections.
- Developed training programs for staff on food safety procedures and best practices.
- Implemented corrective actions to address non-compliance issues identified during inspections.
- Maintained accurate records of safety inspections and incidents for regulatory reporting.
Unit Supply Specialist
Army National Gaurd
New Orleans, LA
05.2015 - 09.2022
- Managed supply inventory through automated tracking systems to ensure availability of essential equipment.
- Coordinated logistics for material distribution, enhancing supply chain efficiency across multiple units.
- Developed and implemented standard operating procedures for inventory management, improving accuracy and compliance.
- Trained junior staff on supply management protocols, fostering a culture of accountability and teamwork.
- Analyzed inventory data to identify trends, informing strategic decisions for resource allocation.
- Managed inventory control processes to ensure accurate supply tracking and availability.
- Coordinated logistics for supply distribution, optimizing delivery schedules and routes.
- Implemented quality assurance procedures to maintain compliance with Army regulations.
- Developed training materials for new personnel on supply chain management protocols.
- Analyzed supply chain data to identify trends and improve efficiency in operations.
- Led initiatives to streamline inventory management processes, reducing waste and improving accuracy.
- Mentored junior staff on best practices for equipment handling and maintenance procedures.
- Collaborated with cross-functional teams to enhance operational workflows and achieve strategic goals.
- Ensured proper equipment allocation during mobilizations, adhering strictly to authorization lists and guidelines.
Education
No Degree - Photography
Delgado Community College
New Orleans, LAHigh School Diploma -
Helen Cox High School
Harvey, LA05.2011
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Time management
- Problem-solving
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Workload management
- Conflict resolution
- Retail operations
- Team building
- Employee scheduling
- Operations management
- Customer rapport
- Recruiting and interviewing
- Sales strategies
- Customer relationship management (CRM)
- Retail operations management
- Strategic planning
- Staff development
- Sales growth
- Policy enforcement
- Orientation and training
- Sales reporting
- Employee performance evaluations
- Employee performance evaluation
- Performance reviewing
- Cost reduction
- Cost control
- Financial management
- Budgeting and finance
- Schedule oversight
- Meeting facilitation
- Verbal and written communication
- Strategic thinking
- Workplace safety compliance
- Coaching and mentoring
Timeline
Assistant Manager
Walmart
04.2025 - Current
Photographer
ShotbyTyee
02.2021 - Current
Supervisor
Walmart
11.2018 - 04.2025
Unit Supply Specialist
Army National Gaurd
05.2015 - 09.2022
No Degree - Photography
Delgado Community College
High School Diploma -
Helen Cox High School