Tyishya Pope
Lockport,NY
Summary
With a proven track record at NYDOCCS, I've significantly enhanced security and reduced contraband, showcasing my expertise in surveillance and crisis management. As a Team Leader at People Inc., I improved team productivity and fostered a collaborative environment, demonstrating exceptional conflict resolution skills. My approach consistently achieves positive, measurable outcomes, reflecting my commitment to safety and team development.
Overview
17
17
years of professional experience
Work History
Correctional Officer
NYDOCCS
Alden, NY
11.2013 - Current
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained incarcerated individuals safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching incarcerated individuals, cells, and common areas.
- Facilitated rehabilitation programs for incarcerated individuals, promoting positive behavioral changes and reducing recidivism rates.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and incarcerated individuals.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Team Leader
People Inc.
Buffalo, NY
01.2008 - 11.2013
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Created and managed project plans, timelines and budgets.
- Gathered, organized and input information into digital database.
Education
Diploma - Computer And Information Sciences
South East High School
Enfield, NCN/A - Criminal Justice
SUNY Buffalo State
Buffalo, NYSkills
- Surveillance
- Evidence Preservation
- Prisoner Transport
- Emergency Response
- Crisis Management
- Conflict Resolution Skills
- Correctional Facility Procedures
- Safety and Security Enforcement
- Search and Seizure Procedures
- Firearm Operations Trained
- Gang Awareness
- Attention to Detail
- CPR Certification
- Cultural Sensitivity
- Report Writing
- De-escalation Techniques
Timeline
Correctional Officer
NYDOCCS
11.2013 - Current
Team Leader
People Inc.
01.2008 - 11.2013
Diploma - Computer And Information Sciences
South East High School
N/A - Criminal Justice
SUNY Buffalo State