Tylan Barnes
Saint Martinville,LA
Summary
Dedicated to long-term relationships with clients/ customers, and successful at maintaining professional workspaces while remaining welcoming and thoughtful about each customer's needs. Experienced in handling high-volume customer needs, quickly assessing each customer, and offering on-trend recommendations. Dedicated and hard working 23 year old. Offering 5+ years of experience in customer service, retention, and problem resolution. Smoothly manages conversational flow, and diffuses difficult customer situations in respectful fashion.
Overview
9
9
years of professional experience
Work History
Cosmetologist
Self Employed Services
Saint Martinville, LA
06.2016 - 12.2023
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Maintained relationships with 5 long-term clients while handling up to 3 walk-in appointments daily.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Evaluated client's hair and physical features to determine style and cut plans.
- Scheduled daily client appointments with necessary details and remembered customer preferences and special needs.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
Team Member/Cashier
Burger King
New Iberia, LA
03.2018 - 04.2020
- Greets guests with a smile while receiving orders and processing payments
- Prepares and packages food and drink products
- Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
- Maintains health and safety standards in work areas
- Unloads and stocks inventory items as needed
- Prompt and regular attendance on assigned shifts
- Follows Burger King uniform and grooming standards and policies
Warehouse Receiver
Amazon Physical Stores
Carencro, LA
01.2022 - 10.2023
- Checked shipments for properly labelling and palletizing to reduce risk of damage.
- Verified order accuracy of orders and proactively corrected discrepancies.
- Unpacked and inspected all incoming shipments, addressing discrepancies with suppliers.
- Conducted thorough inspections of received products for quality assurance purposes, reporting any issues to management for resolution.
- Unloaded pallets and deliveries and organized products in warehouse.
Sales Associate Team Leader
Racetrac Gas Station
Lafayette, LA
02.2023 - 03.2024
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed daily operations efficiently, ensuring smooth workflow and optimal productivity levels within the team.
- Conducted regular meetings with the team to review progress against goals, address challenges, and celebrate successes together.
- Enhanced customer satisfaction by resolving complex issues promptly and providing exceptional service.
- Boosted sales by effectively training and mentoring team members in sales techniques and product knowledge.
Front End Supervisor
Super1 Whole Foods
Lafayette, LA
03.2024 - 05.2025
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in Number checkout stations to verify adequate cash supply.
- Promoted a safe working environment by enforcing safety guidelines among team members consistently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
High School Diploma - undefined
St. Martinville Senior High School
Saint Martinville, LA05.2020
Skills
- Sales
- Customer service
- Business development
- Marketing
- Retail sales
- Cash handling
- Cosmetology
- Communication skills
- Shipping & Receiving
- Freight Experience
- Quality Inspection
- Upselling
- Merchandising
Timeline
Front End Supervisor
Super1 Whole Foods
03.2024 - 05.2025
Sales Associate Team Leader
Racetrac Gas Station
02.2023 - 03.2024
Warehouse Receiver
Amazon Physical Stores
01.2022 - 10.2023
Team Member/Cashier
Burger King
03.2018 - 04.2020
Cosmetologist
Self Employed Services
06.2016 - 12.2023
High School Diploma - undefined
St. Martinville Senior High School