TYLAR JOHNSON
Los Angeles,CA
Summary
Driven and focused on building successful teams to satisfy both business and customer demands. Oversees training initiatives to give employees necessary knowledge and skills. Remains calm and poised under pressure and delivers outstanding service to customers and internal personnel alike. Looking to find a company i can grow in.
Overview
8
8
years of professional experience
Work History
Sever
BOSSA NOVA
09.2021 - 01.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Following CA Alcohol Laws
- Followed safety, sanitization, and food handling guidelines
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Assistant Manager
LEPAIN QUOTIDIEN
08.2021 - 07.2022
- Coordinated employee schedules to provide adequate staff coverage
- Supported senior managers with day-to-day operational requirements
- Assisted with developing new company policies, procedures, and standards.
Server to Assistant Manager
Gladys Rum Bar
03.2017 - 08.2019
- Implemented successful training and recognition programs to boost employee morale and reduce turnover
- Increased employee skills and customer satisfaction with implementation of successful training program
- Eliminated waste at various levels, regularly reviewing team activities and records to spot and resolve problems.
Sales Associate
American Apparel
02.2015 - 03.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Arts - Business
Brooklyn College of The City University of New York
Brooklyn, NY08.2018
Skills
- Training
- Server
- Customer Service
- Bartending
- Inventory
- Order Management
Timeline
Sever
BOSSA NOVA
09.2021 - 01.2023
Assistant Manager
LEPAIN QUOTIDIEN
08.2021 - 07.2022
Server to Assistant Manager
Gladys Rum Bar
03.2017 - 08.2019
Sales Associate
American Apparel
02.2015 - 03.2017
Bachelor of Arts - Business
Brooklyn College of The City University of New York
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