Tyleah Simms
Atlanta,GA
Summary
Proven track record of enhancing customer satisfaction at DHL through strategic problem-solving and effective communication. Adept at managing time and maintaining attention to detail, with strong computer skills. Demonstrated ability to work collaboratively, achieving significant improvements in inventory processes. Skilled in both customer service and technical tasks, ensuring safety and efficiency in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Associate
Dhl
04.2022 - 01.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Loader
Ups
03.2019 - 08.2022
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
Poepeyes
755 Restaurant Popeyes
01.2018 - 01.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
Frederick Douglass High School
Atlanta 05.2019
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
Timeline
Associate
Dhl
04.2022 - 01.2025
Loader
Ups
03.2019 - 08.2022
Poepeyes
755 Restaurant Popeyes
01.2018 - 01.2021
Frederick Douglass High School
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