Tyler Baker
Grafton,MA
Summary
Knowledgeable in sales with a strong background in hospitality management and team leadership. Demonstrated success in enhancing guest satisfaction and streamlining service operations. Proven ability to train and mentor staff while maintaining high standards of service and efficiency.
Overview
7
7
years of professional experience
Work History
Lead Server
Legal Sea Foods
01.2023 - 01.2025
- Delivered outstanding guest experiences in a high-volume, fast-paced environment, ensuring repeat business and customer loyalty.
- Increased average check size through personalized recommendations and upselling strategies.
- Trained and mentored new staff on service procedures, menu knowledge, and sales techniques.
- Acted as a liaison between management and front-of-house staff, resolving issues quickly to maintain seamless operations.
Server / FOH
Red Heat Tavern
01.2021 - 01.2023
- Provided attentive, high-quality service to ensure customer satisfaction and recurring business.
- Supported operations by managing floor plans and assisting with food expediting.
- Built rapport with guests and maintained a welcoming dining environment.
Package Handler
Amazon
01.2019 - 01.2020
- Processed and secured packages to ensure safe and timely delivery.
- Identified and reported shipping errors, missing packages, and compliance issues.
- Maintained high accuracy while working under strict time constraints.
Cashier, Stocker & Inventory
Target
01.2018 - 01.2019
- Delivered friendly, efficient customer service while processing transactions.
- Monitored and restocked inventory to support sales floor operations.
- Assisted customers in locating merchandise and resolving concerns.
Education
High School Diploma -
Grafton High School
Grafton, MASkills
- Team Leadership & Training
- Customer Service Excellence
- Upselling & Revenue Growth
- Relationship Management
- Conflict Resolution & Problem-Solving
- Time & Task Management
- Operations & Compliance
- Attention to detail
Timeline
Lead Server
Legal Sea Foods
01.2023 - 01.2025
Server / FOH
Red Heat Tavern
01.2021 - 01.2023
Package Handler
Amazon
01.2019 - 01.2020
Cashier, Stocker & Inventory
Target
01.2018 - 01.2019
High School Diploma -
Grafton High School
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