Tyler Bean
Deer Park,WA
Summary
Customer-facing professional with experience supporting complex, technology-driven solutions and managing post-sale customer lifecycles. Proven ability to serve as a single point of contact, coordinate across internal teams, and balance customer needs with business objectives. Known for clear communication, strong ownership, and building long-term relationships with business stakeholders.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Account Executive
SpotHopper
Remote
10.2025 - Current
- Serve as post-sale contact for restaurant clients using SpotHopper’s digital marketing platform.
- Support customers through onboarding, platform adoption, and ongoing optimization by explaining data, workflows, and performance metrics.
- Coordinate internally with support, product, and operations teams to resolve issues and address customer needs.
- Manage multiple active accounts while maintaining timely, accurate communication and follow-through and averaging 45+ dials a day in outbound pursuit
Account Executive
Yelp
Remote
09.2024 - 10.2026
- Supported a portfolio of 130–160 prospects, managing accounts through proactive outreach.
- Utilized Salesforce to track activity, manage pipelines, and support forecasting and renewals.
- Acted as a trusted advisor by translating advertising performance and data insights into actionable recommendations.
- Balanced competing customer and company priorities with tact, diplomacy, and professionalism.
Real Estate Broker
Professional Realty Services
Spokane, WA
06.2017 - 09.2025
- Served as single point of contact for clients throughout complex, high-value transactions.
- Coordinated activities across contracts, pricing, compliance, and closing partners to ensure accurate execution.
- Built and maintained long-term relationships with clients at multiple decision-making levels.
- Managed detailed documentation, timelines, and multiple concurrent transactions.
Co-Owner
Rebuy Apparel LLC
Spokane, WA
10.2023 - 09.2024
- Managed post-sale customer relationships for 100+ B2B clients, including onboarding, issue resolution, and renewals.
- Built and documented operational workflows to support order management, billing accuracy, and customer satisfaction.
Skills
- Customer Lifecycle Management & Retention
- Post-Sale Support
- Salesforce
- Hubspot
- Customer Onboarding & Training
- Cross-Functional Collaboration
- Documentation & Process Improvement
- Data Interpretation & Reporting
- MS Office
- Google Sheets
- Tableau
- SQL
Certification
- Google Data Analytics Specialization — Coursera
- Tableau Training — Coursera
- Licensed Real Estate Broker — Rockwell Institute
Timeline
Account Executive
SpotHopper
10.2025 - Current
Account Executive
Yelp
09.2024 - 10.2026
Co-Owner
Rebuy Apparel LLC
10.2023 - 09.2024
Real Estate Broker
Professional Realty Services
06.2017 - 09.2025