Tyler Benson
Westland,MI
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
9
9
years of professional experience
Work History
Account Manager
Life Time
Canton, MI
05.2022 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Supervisor
Life Cafe
Canton, MI
01.2019 - 04.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Server
Dos Pesos
Belleville, MI
11.2014 - 11.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
Bachelor of Science - Business Administration
University of Detroit Mercy
Detroit, MI04.2022
Skills
- Report Development and Presentation
- Revenue Growth
- Sales
- Forecasting Ability
Additional Information
Student Leadership
Step-Up Mentoring Program
- Met with students at Loyola High School on a weekly basis
- Mentored them on skills pertaining to leadership
Timeline
Account Manager
Life Time
05.2022 - Current
Supervisor
Life Cafe
01.2019 - 04.2022
Server
Dos Pesos
11.2014 - 11.2018
Bachelor of Science - Business Administration
University of Detroit Mercy