Tyler Black
Tampa,FL
Summary
Results-driven construction operations executive with 15+ years of experience leading residential remodeling operations, managing teams, improving profitability, and scaling businesses. Former Chief Operating Officer with proven success developing operational systems, building high-performing teams, improving processes, and driving company growth. Experienced in bridging field execution with executive strategy, bringing hands-on construction knowledge combined with business leadership, sales management, production oversight, and operational accountability. Helped scale a residential remodeling company from approximately $700K to $4.7M in annual revenue through team development, process improvement, sales support, and operational leadership.
Overview
13
13
years of professional experience
Work History
Chief Operating Officer
Top Notch Remodelers LLC
Tampa, FL
04.2019 - 12.2024
- Led daily operations for a rapidly growing residential remodeling company overseeing Sales, Installation, Call Center, Marketing, and Administrative functions.
- Key Achievements:
- Helped grow company revenue from approximately $700K annually to $4.7M annually within four years.
- Managed cross-functional teams and department leaders to improve accountability, efficiency, and execution.
- Developed operational systems to support growth while maintaining quality standards.
- Improved profitability through pricing strategy, cost control, production oversight, and vendor management.
- Created leadership structure through weekly KPI meetings, performance reviews, and problem-solving sessions.
- Leadership Responsibilities:
- Oversaw divisional managers across Sales, Installation, Marketing, and Customer Service.
- Developed training programs for sales representatives and production teams.
- Maintained installation standards, warranty compliance, and quality control.
- Managed vendor relationships, purchasing decisions, expenses, and operational documentation.
- Supported sales teams achieving closing averages between 34%–42%.
Owner / Contractor / Sales Manager
Black Diamond Flooring & Renovations LLC
Tampa, FL
03.2012 - 04.2019
- Founded and operated a residential remodeling company specializing in kitchens, bathrooms, flooring, and full-home renovations.
- Responsibilities:
- Managed complete business operations including estimating, sales, scheduling, production, and customer relationships.
- Conducted in-home consultations from initial design through project completion.
- Managed crews, materials, timelines, budgets, and quality standards.
- Developed strong expertise in residential construction methods and customer experience.
Production Manager
Bath Planet / Morgan Exteriors
Tampa, FL
01.2015 - 04.2018
- Managed residential remodeling projects from demolition through completion.
- Responsibilities:
- Coordinated crews, schedules, materials, and project timelines.
- Managed bathroom and kitchen remodeling projects.
- Worked directly with homeowners throughout the construction process.
- Ensured quality control and customer satisfaction.
Skills
- Construction Operations Management
- Executive Leadership
- Business Growth Strategy
- Remodeling
- Project Management
- Production Management
- Team Development
- Process Improvement
- Cost Control
- Profitability Management
- Sales Leadership
- Vendor Management
- Scheduling
- Quality Control
- Estimating
- Customer Relations
- Contract Management
Career Highlights
- Business Growth
- Helped scale Top Notch Remodelers from approximately $700K to $4.7M in annual revenue.
- Built operational structure to support rapid company growth.
- Improved accountability through measurable goals and leadership systems.
- Operations Leadership
- Managed multiple departments including:
- Installation
- Sales
- Marketing
- Call Center
- Administration
- Led weekly management meetings focused on:
- Performance
- Challenges
- Solutions
- Growth opportunities
- Team Development
- Trained managers, sales representatives, installers, and support staff.
- Built teams through coaching, accountability, and process improvement.
- Focused on developing people rather than simply managing tasks.
- Construction Expertise
- 15+ years of hands-on remodeling experience.
- Experienced in:
- Kitchens
- Bathrooms
- Flooring
- Tile systems
- Carpentry
- Plumbing
- Production management
- Customer experience
- Leadership Philosophy
- Lead by example.
- Take ownership of outcomes.
- Build trust through consistency.
- Develop people and create opportunity.
- Solve problems instead of assigning blame.
- Create systems that allow teams to succeed.
Timeline
Chief Operating Officer
Top Notch Remodelers LLC
04.2019 - 12.2024
Production Manager
Bath Planet / Morgan Exteriors
01.2015 - 04.2018
Owner / Contractor / Sales Manager
Black Diamond Flooring & Renovations LLC
03.2012 - 04.2019