Tyler Bledsoe
Johnson City,TN
Summary
Self-motivated customer service brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
6
6
years of professional experience
Work History
Front End Manager
Food City
01.2021 - 07.2024
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in 5 checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Enhanced customer satisfaction by streamlining front-end operations and implementing efficient check-out procedures.
Customer Service Cashier
Cookout Restaurant
02.2018 - 01.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Sullivan South High School
Kingsport, TN05.2017
Skills
- Workflow Optimization working in different positions, Customer service, Cashier, Deli, and Produce trucks
- Performance Improvements
- Client Communication
- Cash Register Operation
- Schedule Management
Skate boarding
I enjoy outdoor activities ie: skate boarding, basket ball and camping
Timeline
Front End Manager
Food City
01.2021 - 07.2024
Customer Service Cashier
Cookout Restaurant
02.2018 - 01.2021
High School Diploma -
Sullivan South High School
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