- Song writing
- Audio Engineering
- Customer Service
- Cooking
- I enjoy cooking for friends and family gatherings
- Fishing
- Genealogy
- I like working with my hands and fixing things
- Outdoor Recreation
- Creative Writing
- Personal Development and Self-Improvement
- Photography
- Video Gaming
- Music
TYLER BOWKER
Saint Petersburg,FL
Summary
Dynamic intake specialist with extensive experience in managing client interactions and administrative functions, dedicated to fostering team collaboration and driving results in fast-paced environments. Proven adaptability to evolving needs while leveraging strong communication, problem-solving, and data management skills to deliver exceptional client service. Recognized for reliability and flexibility in supporting organizational objectives and ensuring a seamless onboarding process for clients. Committed to implementing effective strategies that enhance client relations and optimize operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Intake Specialist
Bio Genetics Labortory
St. Petersburg, FL
02.2025 - 02.2026
- Conducted initial screenings to determine eligibility for services provided by the organization.
- Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
- Verify Medicare information, and validate insurance to insure coverage for testing.
- Performed medical intakes insuring accuracy with information before completion to send to Primary Care Physician.
- Communicated with clients to clarify information and address concerns effectively.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
Patient, Doctor Follow Up Specialist
Bio Genetics Labortory
St. Petersburg, FL
11.2024 - 02.2025
- Called patient to introduce myself after they completed a medical intake for genetic testing with the Medical Intake team.
- Contacted Dr offices insuring paperwork was received, and PCP had the opportunity to review and make a medical decision for testing.
- Managed patient follow-ups, ensuring continuity of care and addressing concerns promptly.
Key Holder
Modwash LLC
St. Petersburg, FL
10.2023 - 11.2024
- Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
- Managed cash handling processes, maintaining accuracy during transactions and register balancing.
- Trained new staff on company policies, procedures, and customer service best practices.
- Monitored inventory levels, facilitating stock replenishment to meet customer demand effectively.
- aintained the location as active manager on duty when the GM or AGM were not present.
- Cleaned, fixed, and serviced equipment in the tunnel and in the lot.
- Made sure minors were clocking out and in for proper break times.
- Sold memberships to new guests letting them know about special deals on new member sign ups.
- Dried off cars, cleaned floor mats, and assisted customers out in the lot asking for a review once finished.
- Opening and Closing the location.
Builder Specialist
H&H Farm Machine Co
Monroe, NC
08.2022 - 07.2023
- Built Sprayers from industrial size to backpack size
- Repaired minor malfunctions on spraying equipment in a timely manner
- Walk customers through what was done when machine was brought in for maintenance
- Provided each customer with dedicated service and assistance to build positive relationships and promote long-term brand loyalty
- Cleaned and serviced machinery to verify operating efficiency using appropriate fluids and tools
- Kept detailed records of materials used, including types, amounts, and dates of application
Education
High School Diploma -
Oxford Hills Comprehensive Highschool
South Paris Maine06-2007
Skills
- Data entry
- Intake assessment
- Compassionate communication
- Critical thinking skills
- Assertiveness
- Follow-up skills
- Client intakes
- Customer service
- Active listening
- Problem-solving
- Data confidentiality
- Attention to detail
- Client screening
- Audio Engineering
- Adobe Audition
- Customer Service
- Sales
- Scheduling
- Sound Editing
- Upselling and Cross-Selling
- Empathy
Certification
- HIPPA Compliant 11/11/2024 - 2/27/2026
Interests
Timeline
Medical Intake Specialist
Bio Genetics Labortory
02.2025 - 02.2026
Patient, Doctor Follow Up Specialist
Bio Genetics Labortory
11.2024 - 02.2025
Key Holder
Modwash LLC
10.2023 - 11.2024
Builder Specialist
H&H Farm Machine Co
08.2022 - 07.2023
High School Diploma -
Oxford Hills Comprehensive Highschool