Tyler Bowman
Pensacola
Summary
Dynamic shift supervisor with a proven track record in customer-oriented service, team leadership, and employee training. Committed to optimizing operations and enhancing customer satisfaction through effective problem-solving and inventory management.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Starbucks
Edmond, OK
10.2025 - Current
- Supervised daily operations, ensuring adherence to company standards and policies.
- Trained and mentored baristas on customer service excellence and beverage preparation.
- Managed inventory control, optimizing stock levels and minimizing waste.
- Conducted performance evaluations, providing constructive feedback to team members.
- Monitored compliance with health and safety regulations, promoting a safe work environment.
- Enhanced customer engagement through personalized service strategies and loyalty program promotion.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Sales Manager
ZT Roofing and Construction
Norman, OK
03.2023 - 01.2024
- Analyzed market trends to identify new business opportunities and adjust sales strategies accordingly.
- Fostered client relationships, ensuring high satisfaction and repeat business through effective communication.
- Streamlined sales processes, improving efficiency and reducing lead times in customer service responses.
- Mentored junior sales staff, providing guidance on best practices and career development pathways.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Line Cook
Picklemans Gourmet Cafe
Edmond, OK
04.2022 - 03.2023
- Prepared high-quality ingredients and meals in accordance with established recipes and standards.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
- Collaborated with team members to manage food preparation during peak service hours efficiently.
- Assisted in training new staff on food safety protocols and kitchen procedures to enhance team performance.
Kitchen Manager
Inverness Inn
Chelsea, MI
02.2017 - 08.2021
- Oversaw kitchen operations, ensuring adherence to food safety and sanitation regulations.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Trained and mentored kitchen staff, fostering a collaborative and efficient team environment.
- Developed seasonal menus, incorporating local ingredients to enhance guest experience.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Education
No Degree - Criminal Justice
Oklahoma Christian University
Edmond, OKSkills
- Cash handling
- Employee training
- Customer-oriented
- Inventory management
- Business development
- Shift reporting
- Team leadership
- Problem-solving
- Team supervision
Timeline
Shift Supervisor
Starbucks
10.2025 - Current
Sales Manager
ZT Roofing and Construction
03.2023 - 01.2024
Line Cook
Picklemans Gourmet Cafe
04.2022 - 03.2023
Kitchen Manager
Inverness Inn
02.2017 - 08.2021
No Degree - Criminal Justice
Oklahoma Christian University