TYLER B. ROSS-TILFORD

• Prepare, send, track, and communicate regarding departmental invoices and billing.
• Prepared, sent, tracked, and communicated departmental invoices and billing to ensure timely payments and accurate record-keeping.
• Review and audit invoices and claims for payment to ensure accuracy and compliance.
• Research and resolve discrepancies involving timesheets, leave records, payroll documentation, and related information before processing.
• Researched and resolved discrepancies in timesheets, leave records, payroll documentation, and related information to maintain accurate payroll processing.
• Review payroll reports and reconcile account balances to ensure accuracy and compliance with established procedures.
• Communicate with departments, schools, administrators, clients, vendors, and other parties to answer questions and resolve issues.
• Maintain effective working relationships with building administrators and district personnel.
• Verify adequate budgeted funds are available prior to payment and assist with scheduling accounts payable checks.
• Audit purchases and requests for materials and services for accuracy, appropriate account coding, and compliance.
• Audited purchases and requests for materials and services for accuracy, appropriate account coding, and compliance with district policies.
• Research and resolve purchase order discrepancies with vendors.
• Maintained Transportation Department inventory and ordered supplies.
• Oversaw Transportation Department inventory to support operational efficiency and resource availability. and ordered supplies.
• Prepared written and electronic documentation for route assignments, activities, billing, payroll, and administrative operations, ensuring compliance with established requirements.

• Prepared monthly financial reports for principal review and Business Office submission by deadlines, ensuring timely financial oversight.
• Posted daily financial activity for 75 student activity accounts, ensuring accurate financial records in compliance with district procedures and generally accepted accounting principles.
• Prepared monthly statements of activity for organization sponsors and reconciled records.
• Reconciled bank statements with Quicken postings and researched discrepancies to maintain accurate account balances.
• Prepared monthly statements of activity for organization sponsors and reconciled records.
• Meet with organization sponsors to resolve discrepancies and maintain accurate supporting documentation and approvals.
• Maintained student debt records and related documentation to support financial accountability and compliance.
• Maintained confidential student records, physical forms, and discipline documentation.

• Reviewed customer concerns and resolved service issues with clear communication and professional follow-up.
• Maintained accurate billing records and invoicing details for customer transactions and account updates.
• Supported payroll workflows by checking employee hours, correcting entries, and routing issues for review.
• Tracked inventory levels and flagged low-stock items for timely replenishment and department readiness.
• Reconciled cash drawers and payment records to identify discrepancies and maintain accurate daily reporting.
• Monitored confidential records and handled sensitive employee information with discretion and care.
• Assisted customers with product questions, order details, and service desk requests throughout the shift.
• Coordinated daily front-end activities to keep service lines moving and customer interactions organized.
• Organized schedule updates and staffing notes to help align coverage with customer service needs.

• Trained new Teller Trainees and provided refresher training to tellers
regarding bank policies, procedures, and operational requirements.

• Provided feedback to the Corporate Training Officer regarding trainee
progress and performance.

• Conducted on-the-job training across multiple teller functions and areas
of employee development.

• Assisted with coordinating Teller Supervisor meetings addressing
current and proposed teller procedures and training needs.

• Promoted accuracy, compliance, efficiency, and quality customer
service through effective employee training.

• Supervised branch teller operations and ensured accurate and efficient
processing of customer transactions.

• Prepared teller schedules and coordinated training for all teller
positions.

• Conducted monthly surprise cash audits to maintain cash
accountability and compliance.

• Managed daily cash advances and ordered cash required for daily
branch transactions.

• Monitored employee performance, provided coaching and guidance,
and prepared written disciplinary documentation when necessary.

• Supported branch operations by identifying issues and implementing
appropriate solutions.

• Assisted with deposits, large-business change orders, vault operations,
and supervisory cash reports.

• Counted and verified currency and checks against deposit slips and
other documentation.

• Recorded cash shipments and maintained accurate supporting records

• Balanced daily transactions and documented results.

• Maintained strict cash-control procedures and safeguarded financial
assets.

• Processed deposits, loan payments, withdrawals, check cashing, and
other customer transactions accurately and efficiently.

• Provided account services and responded to customer questions in
person and by telephone.

• Assisted customers with account maintenance and banking services.

• Provided sales support for customers and non-customers.

• Maintained accurate transaction records and balanced cash drawers.

• Delivered professional customer service while maintaining
confidentiality and compliance with bank procedures.