Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Bruce

Boca raton

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

8
8
years of professional experience

Work History

Server

Morton's Steakhouse
11.2020 - Current
  • Delivered exceptional customer service, ensuring guest satisfaction and prompt resolution of inquiries.
  • Collaborated with kitchen staff to ensure timely preparation and presentation of high-quality dishes.
  • Developed rapport with regular customers, fostering loyalty through personalized service and attention to detail.
  • Executed daily cash handling procedures, accurately processing transactions and managing tips efficiently.

Representative

Primerica
03.2018 - 02.2021
  • Developed customized insurance plans tailored to client needs and risk assessments.
  • Analyzed policy options and provided comprehensive coverage recommendations to clients.
  • Managed client relationships, ensuring high levels of satisfaction and retention rates.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Cross-sold insurance products to existing clients to reach sales targets.

Server Manager

Outback Steakhouse
07.2017 - 04.2020
  • Supervised daily operations, ensuring efficient service and adherence to company standards.
  • Trained and mentored new servers on menu knowledge and customer service techniques.
  • Coordinated staff schedules, optimizing coverage during peak hours for improved efficiency.
  • Conducted regular staff meetings to address concerns and promote team cohesion.

Education

No Degree - General Studies

Palm Beach State College
Lake Worth, FL

High School Diploma -

Spanish River High School
Boca Raton, FL
05-2017

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Financial budgeting
  • Quotes and sales
  • Customer follow-up
  • Client relations
  • Health insurance
  • Risk mitigation
  • Asset protection expertise

Timeline

Server

Morton's Steakhouse
11.2020 - Current

Representative

Primerica
03.2018 - 02.2021

Server Manager

Outback Steakhouse
07.2017 - 04.2020

No Degree - General Studies

Palm Beach State College

High School Diploma -

Spanish River High School

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