Tyler Compo
Depew,New York
Summary
Professional with strong background in customer interactions and service solutions. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Experienced with market research, campaign support, and social media management. Utilizes analytical skills to drive insights and optimize marketing strategies. Knowledge of content creation and digital marketing tools.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Sealing Devices
07.2023 - Current
- Handled customer inquiries efficiently, ensuring timely and accurate responses to enhance satisfaction.
- Resolved issues by utilizing conflict resolution skills, fostering positive customer relationships.
- Processed orders quickly, ensuring accuracy and minimizing delays in delivery.
- Collaborated with cross-department teams to streamline service delivery and improve customer experience.
Data Annotator
Tesla
08.2021 - 07.2023
- Annotated diverse datasets to enhance machine learning model training accuracy.
- Collaborated with data scientists to refine annotation guidelines and improve data quality.
- Reviewed annotated data for consistency and accuracy, ensuring high-quality outputs.
- Maintained annotation tools and software to ensure optimal performance and usability.
Veteran Claims Examiner
United States Department of Veteran Affairs
08.2020 - 07.2021
- Reviewed veteran claims for accuracy, ensuring compliance with established policies and regulations.
- Evaluated documentation to determine eligibility for benefits, enhancing overall claims processing efficiency.
- Conducted thorough assessments of claims to identify discrepancies and recommend necessary actions.
- Collaborated with interdisciplinary teams to resolve complex claims issues and streamline operations.
Shift Manager
Mighty Taco
09.2019 - 08.2020
- Monitored daily operations to ensure compliance with company standards and regulations.
- Led team meetings to discuss performance goals and operational challenges, fostering collaboration.
- Implemented inventory tracking systems to reduce waste and improve stock management.
- Coordinated shift schedules to optimize staff coverage and meet customer demand.
Marketing Intern
Red Door Real Estate Wny
01.2020 - 07.2020
- Assisted in creating written, video, and image content for marketing channels.
- Contributed to the creation of compelling content for company blog, newsletter, and website.
- Enhanced social media engagement through regular posting and audience interaction.
- Tracked campaign performance metrics to identify areas for improvement and adjust strategies.
Education
Bachelor of Science - Marketing
Daemen University
Amherst, NY05-2020
Skills
- Microsoft Office Suite
- Business development
- Relationship building
- Marketing strategy creation
- Attention to detail
- Teamwork and collaboration
- Good communication skills
- Marketing campaign development
Timeline
Customer Service Representative
Sealing Devices
07.2023 - Current
Data Annotator
Tesla
08.2021 - 07.2023
Veteran Claims Examiner
United States Department of Veteran Affairs
08.2020 - 07.2021
Marketing Intern
Red Door Real Estate Wny
01.2020 - 07.2020
Shift Manager
Mighty Taco
09.2019 - 08.2020
Bachelor of Science - Marketing
Daemen University