Tyler Cowart
Waterloo,IL
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
New Accounts Representative
First National Bank Of Waterloo
05.2023 - Current
- Enhanced customer satisfaction by efficiently opening new accounts and addressing client inquiries.
- Maintained accurate records of all new account transactions, ensuring compliance with bank policies and regulations.
- Identified potential fraudulent activities through careful monitoring of account activity, reducing financial risk for both clients and the institution.
Teller
First National Bank Of Waterloo
09.2021 - Current
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Swing Shift Manager
McDonald's Fast Food Restaurant
07.2018 - 04.2021
- Ensured smooth shift transitions by maintaining thorough communication between teams and management.
- Promoted a positive work culture, resulting in improved team morale and job satisfaction.
- Addressed customer concerns promptly, leading to increased customer satisfaction rates.
- Resolved conflicts among team members diplomatically, fostering a harmonious working environment.
Crew Member
McDonald's Fast Food Restaurant
08.2015 - 06.2018
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Education
Associate of Arts - Accounting
Southwestern Illinois College
Belleville, IL07.2024
High School Diploma -
Waterloo High School
Waterloo, IL05.2017
Skills
- Banking Operations Knowledge
- Time management
- Financial reporting
- Team building
- Customer service
- Cash Handling
- Adaptability
Timeline
New Accounts Representative
First National Bank Of Waterloo
05.2023 - Current
Teller
First National Bank Of Waterloo
09.2021 - Current
Swing Shift Manager
McDonald's Fast Food Restaurant
07.2018 - 04.2021
Crew Member
McDonald's Fast Food Restaurant
08.2015 - 06.2018
Associate of Arts - Accounting
Southwestern Illinois College
High School Diploma -
Waterloo High School
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