Tyler Criss
Mount Dora ,FL
Summary
Adept at elevating customer experiences and exceeding sales targets, I leveraged strong multitasking and exceptional service skills at Gunther Volvo and renowned bars. Known for cultivating loyalty through personalized strategies and expert knowledge in beverages, I consistently enhance team performance and profitability, showcasing reliability and persuasive communication.
Overview
12
12
years of professional experience
Work History
Lead Barback
Sheas Fat Cats
2013.01 - 2015.12
- Supported bartenders in providing exceptional service through timely glassware cleaning and restocking.
- Elevated overall guest experience through keen observation of patron preferences, anticipating needs before they arose.
- Managed high-volume situations effectively, maintaining composure under pressure and ensuring customer satisfaction at all times.
- Expedited drink orders by accurately relaying customer requests to bartenders, resulting in faster service times.
Bartender
Tin Roof
2016.01 - 2018.12
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
Car Sales Executive
Gunther Volvo
2018.01 - 2020.12
- Facilitated smooth transactions between buyers, finance personnel, service departments, and other key stakeholders during the car-buying process.
- Cultivated relationships with local businesses through networking efforts, resulting in valuable referrals and partnerships.
- Developed customized sales strategies for individual clients, resulting in higher customer satisfaction and loyalty.
- Exceeded monthly sales targets consistently by employing effective closing techniques and persuasive communication skills.
Bartender
Pisces Rising
2021.01 - Current
- Served high customer volumes during special events, nights, and weekends.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Education
High School Diploma -
Eustis High School
Eustis, FL2013
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Timeline
Bartender
Pisces Rising
2021.01 - Current
Car Sales Executive
Gunther Volvo
2018.01 - 2020.12
Bartender
Tin Roof
2016.01 - 2018.12
Lead Barback
Sheas Fat Cats
2013.01 - 2015.12
High School Diploma -
Eustis High School
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