Summary
Work History
Education
Skills
Rccc Classes Completed
Honors Courses Completed
Clubs And Accomplishments
Languages
Timeline
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Tyler Davis

Kannapolis,North Carolina

Summary

I have 5 months of experience in customer service. I am continuing to build my customer service skills, providing goods and services to customers on a daily basis. I am currently working on the completion of my High School diploma at A.L. Brown High School. I am working towards an Accounting and Finance Certificate during high school. Then continuing my education to a 4 year college to earn my MBA.

Work History

Cashier

Panera Bread
Concord
  • Operated cash register efficiently and accurately, processed payments by cash, credit card, or gift card.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Front of House Worker

Chick-fil-a
Concord
06.2023 - 09.2023
  • Greeted customers and provided excellent customer service.
  • Resolved customer complaints in a professional manner.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Assisted in training new front of house staff members.
  • Maintained a clean, safe, and organized work area at all times.
  • Monitored dining room activities to ensure guest needs were promptly addressed.
  • Prepared beverages such as coffee, tea, smoothies, and milkshakes according to recipes or customers' requests.

Education

A.L. Brown High School
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Skills

  • Customer Service
  • Cash Register Operation
  • Credit and Cash Transactions
  • Staff Training
  • Verbal Communication
  • Multitasking
  • Attention to Detail

Rccc Classes Completed

  • Began RCCC Accounting and Finance Certification classes
  • ECO 251 Microeconomics

Honors Courses Completed

  • Math I
  • Math II
  • Math III
  • Earth/Environmental Science
  • Biology
  • American History
  • Economics and Personal Finance
  • Band (Proficient) Concert
  • Band (Proficient) Marching Band

Clubs And Accomplishments

  • National Honor Society
  • Beta Club
  • Skills USA
  • President of Tri-m
  • Manager of Wrestling team
  • Brass Captain of Marchin Band

Languages

French
Elementary

Timeline

Front of House Worker

Chick-fil-a
06.2023 - 09.2023

Cashier

Panera Bread

A.L. Brown High School
Tyler Davis