Tyler Dean
Buffalo,NY
Summary
Dynamic and results-oriented retail manager with over 15 years of progressive leadership experience in high-volume retail environments. Proven expertise in team development, operations management, and driving sales growth. Adept at optimizing workflows, enhancing customer experiences, and leading teams to achieve and exceed goals. Formerly certified pharmacy technician with experience managing complex retail and pharmacy operations.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager
Famous Footwear
07.2021 - Current
- Oversee daily operations, including inventory management, hiring, and staff training to ensure a smooth-running store.
- Lead recruitment efforts to build a strong, customer-focused team.
- Coach and mentor team members to achieve performance goals and foster career growth.
- Manage sales targets, customer service strategies, and operational compliance.
Store Manager
Walgreens
01.2019 - 07.2021
- Directed full-scale front-end and retail pharmacy operations, ensuring compliance with company policies and healthcare regulations.
- Managed store performance metrics, including sales growth, inventory control, and customer satisfaction.
- Supervised and developed a team of over 30 employees, implementing strategies to improve employee engagement and performance.
Assistant Store Manager
Walgreens
01.2015 - 01.2019
- Assisted the store manager in overseeing operations and driving revenue through strategic planning and team leadership.
- Conducted staff performance evaluations and developed training programs to enhance skills and productivity.
- Managed pharmacy-related operations, leveraging formerly certified pharmacy technician expertise to meet regulatory and operational standards.
Shift Lead
Walgreens
01.2011 - 01.2014
- Supervised daily shift operations, ensuring smooth workflows and adherence to company policies.
- Supported team members in meeting sales goals and resolving customer concerns.
- Assisted in training and mentoring new hires to promote operational efficiency.
Photo Technician
Walgreens
01.2008 - 01.2011
- Provided excellent customer service by assisting with photo processing and handling technical equipment.
- Maintained and organized inventory for the photo lab while ensuring accuracy and quality control.
Education
Some College Coursework -
Buffalo State College
01.2010
High School Diploma - undefined
Kenmore East High School
01.2007
Skills
- Retail Operations Management
- Team Leadership & Development
- Inventory & Merchandising Management
- Hiring & Recruitment
- Customer Service Excellence
- Regulatory Compliance
- Sales Strategy & Revenue Growth
Timeline
Assistant Store Manager
Famous Footwear
07.2021 - Current
Store Manager
Walgreens
01.2019 - 07.2021
Assistant Store Manager
Walgreens
01.2015 - 01.2019
Shift Lead
Walgreens
01.2011 - 01.2014
Photo Technician
Walgreens
01.2008 - 01.2011
High School Diploma - undefined
Kenmore East High School
Some College Coursework -
Buffalo State College