Tyler Deemer
Freeport,IL
Summary
Driven Sales Associate with a proven track record at Goodwill Industries of Northern Illinois, enhancing customer satisfaction and fostering loyalty through exceptional service and problem-solving skills. Excelled in teamwork and collaboration, significantly contributing to store performance. Skilled in POS systems and customer service, ensuring efficient and accurate transactions.
Overview
8
8
years of professional experience
Work History
Sales Associate
Goodwill Industries Of Northern Illinois
11.2017 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Freeport High School
Freeport, IL05.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Problem-Solving
- Reliable and punctual
- Verbal/written communication
- Computer Skills
References
Rich Janicke, Former Boss(815) 238-0939
Timeline
Sales Associate
Goodwill Industries Of Northern Illinois
11.2017 - Current
Freeport High School
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