Tyler Denton
Hamilton,OH
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Overview
4
4
years of professional experience
Work History
IT Support Intern
City of Hamilton
06.2023 - Current
- Full Desktop workstation setups
- Used SolarWinds ticketing system to manage, solve, and prioritize tech tickets (remote & in-house).
- Troubleshoot and Program ShoreTel telephones over the network so city employees can communicate easily to one another.
- Managing network resources and users using active directory.
- Re-imaging computers and installing and uninstalling specific software that is needed.
- Repairing and upgrading computer hardware.
- Building city badges for employees to have access to city buildings and printers.
- Hardware repair/replace of motherboards, hard disks, RAM, video graphics card, and central processing units.
- Managing network files and making it easily accessible for employees to obtain information needed.
Technology Specialist
Orion Academy
08.2019 - Current
- Overseeing all technology equipment in the school building (500+ Chromebooks, 30+ PCs, 30+ Desktops, 30+ Projectors, and 30+ Elmo Document cameras) while auditing to ensure building compliance
- Troubleshooting all software and hardware related issues such as computers, servers, general computer equipment, printers, monitors, hard drives, memory, and storage devices
- Inventory Management for 500 students and 30 teachers - Tracking chrome books, Personal Computers, and Desktops using Microsoft Dynamics 365 linked through the “Power App” and running audit ready reports for the school
- Operated Windows 10 and Chrome OS operating systems
- Working cooperatively with the IT department to improve daily functions by encouraging a lean and innovative environment
Technology Teacher
Orion Academy
08.2019 - Current
- Instructing K-8th grade computer science according to Ohio State Standards- 100% green in compliance audits
- Manage 180 students and instructing them to complete tasks and assignments
- Weekly detailed lesson planning for structured classroom activity
- Evaluate assignments for accurate answers and timely recording grades in system
- Measuring student progress and determining growth in students
IT Support Specialist
Hamilton Christian Center
08.2019 - Current
- Troubleshooting all software and hardware related issues such as computers, servers, general computer equipment, printers, monitors, hard drives, memory, and storage devices
- Basic configuring and troubleshooting networking equipment and overall computer network.
Education
Bachelor of Science - Business AdministrationComputer and Information Systems - Software
Tiffin University
Tiffin, OH12.2018
Skills
- Training/Skills
- Coding experience in
- C and Python
- Web Development in HTML
- Database experience in Microsoft Access
- Microsoft Office Suite
- Administrative Support
- Troubleshoot Connectivity
- Hard Drives
- Software and Hardware Issues
- Technical Presentations
- Install Software
- Desktop Support
Additional Information
Soles for Souls Board Member | Hamilton Christian Center December 2020 to present
● Obtain, fundraise, and organize a program that supplies underprivileged student athletes in the local communities with athletic shoes and nutrition each year.
● Collaborate with team and raised over $5000 last year to successfully supply shoes for 80 students
Switcher Director | Hamilton Christian Center December 2020 to present
● Leading a team of 20 volunteers to ensure media success through controlling camera placements and shots during church service
Varsity Football Coach | Winton Woods High School June 2021 - 2022
● Teaching high school students how to play the game of football
● Developing young men to be responsible, disciplined, and ready for life after high school.
● Ohio State Champion
Varsity Football Coach | Hamilton High School June 2022 - 2023
● Teaching high school students how to play the game of football
● Developing young men to be responsible, disciplined, and ready for life after high school.
References
Jeanne Pope, Human Resources Director for City of Hamilton
Cell:
Email: Jeanne.pope@hamilton-oh.gov
Terrez Thomas, Principal of Carson Elementary
Cell: (513) 562-7817
Email: terrezthomas@gmail.com
Curtus Moak, Pastor of Hamilton Christian Center
Cell: 513-543-6986
Email: Curtus@hcconline.org
Timeline
IT Support Intern
City of Hamilton
06.2023 - Current
Technology Specialist
Orion Academy
08.2019 - Current
Technology Teacher
Orion Academy
08.2019 - Current
IT Support Specialist
Hamilton Christian Center
08.2019 - Current
Bachelor of Science - Business AdministrationComputer and Information Systems - Software
Tiffin University