Tyler Doran
New Castle,PA
Summary
Dedicated self starter with a keen eye for business opportunities and a desire to learn more. Takes pride in having a strong work ethic, substantial organizational skills, and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Programmer/Inside Sales
Ellwood Group Inc.
2023.06 - Current
- Collaborating with end users and colleagues for new software applications
- Working with end users on program-related problems, bug fixes, and enhancements to existing software applications
- Following current standards/practices developed within the IT department
- Exposure to B2B sales
- Maintaining existing customer relationships
- CRM
- Maintaining up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Utilizing data and analytics to identify target markets and understand customer needs.
Barber
Self-employed
2015.06 - 2022.06
- Built strong and lasting rapport with 30+ clients through consistent delivery of requested services and exceptional results.
- Answered incoming telephone calls and scheduled appointments for clients.
- Managed business customer service, responding to requests and concerns promptly.
- Consistently received positive performance reviews.
- Consulted with clients to assess personal style preferences and unique needs.
- Educated clients about products and self-maintenance based on needs and preferences.
Laborer and Foreman
Doran Concrete
2020.06 - 2022.09
- Managed crews of 5-8 people
- Overlooked site regulations and responsibilities
- Ensured safety and proper execution until job completion
- Assisting and supervising crew members
- Led crews, planned work and distributed daily assignments.
- Motivated team members to meet demanding project targets without sacrificing quality.
- Observed workers and quickly identified problems, implementing corrective actions to eliminate work errors.
Laborer
ALEX RESTORATION, MASONRY
2019.06 - 2019.09
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked in compliance with OSHA regulations and community safety
Education
Bachelor of Science - Business Admin, Management And Information Systems
Slippery Rock University
Slippery Rock, PA08.2023
Skills
- Proficient in Microsoft Office Applications (Excel, Word, PowerPoint, Access)
- Experience with queries in Microsoft Access, SQL Server
- Exposure to ERP Systems
- Exposure to HTML & JavaScript in Notepad++
- Efficient time management, project completion, adaptability
- Ability to work independently (self-directed) and with teams
- Communication
- Client retention
- Coachable
Relevant Coursework
- Legal Environment of Business
- Business Analytics I and II
- Managerial Finance
- Principles of Microeconomics
- Principles of Macroeconomics
- Financial Accounting
- Database Systems
- Productivity Software
- Management Information Systems
- Intro Computing & Programming
Timeline
Programmer/Inside Sales
Ellwood Group Inc.
2023.06 - Current
Laborer and Foreman
Doran Concrete
2020.06 - 2022.09
Laborer
ALEX RESTORATION, MASONRY
2019.06 - 2019.09
Barber
Self-employed
2015.06 - 2022.06
Bachelor of Science - Business Admin, Management And Information Systems
Slippery Rock University
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