Tyler Dorsey
Psychology
Plaquemine,LA
Summary
Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun.
Overview
8
8
years of professional experience
Work History
Substitute Teacher
Kelly Services
01.2024 - Current
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Provided instruction for students in core subject areas.
- Supervised lunchroom and recess activities.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
Team Lead
Wal-Mart Supercenter
03.2021 - 01.2024
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Coached team members in techniques necessary to complete job tasks.
- Adjusted equipment to meet different productivity levels.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Built strong relationships with customers through positive attitude and attentive response.
Lead Sales Associate
Dollar General Store
03.2019 - 05.2021
- Kept detailed track of sales and customer information in company system.
- Monitored sales team performance and provided constructive feedback.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Trained, coached, and mentored new sales associates for maximum performance.
- Processed and stocked merchandise in accordance with store standards.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
- Handled cash register operations and customer transactions to process payments.
- Performed inventory control procedures to manage stock.
- Greeted customers and provided product advice to increase sales.
- Developed and maintained knowledge of current sales and promotions.
- Participated in store meetings and product training sessions to understand and sell items.
Lead Sales Associate
Dollar General Store
01.2016 - 03.2019
- Kept detailed track of sales and customer information in company system.
- Monitored sales team performance and provided constructive feedback.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed and stocked merchandise in accordance with store standards.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
- Handled cash register operations and customer transactions to process payments.
- Performed inventory control procedures to manage stock.
- Greeted customers and provided product advice to increase sales.
- Informed customers of promotions to increase sales productivity and volume.
Education
Master of Science - Educational Psychology
Southeastern Louisiana University
Hammond, LA 05.2001 -
Bachelor of Science - Psychology
Southeastern Louisiana University
Hammond, LA 05.2001 -
Skills
Activity Management
Activity Planning
Lesson Plan Implementation
Discussion Facilitation
Organizational Abilities
Records Management
Parent Communication
Adaptable
Group and Individual Instruction
Compliance
Assessment Administration
Customer Support
Cash Management
Microsoft Office
Leadership
Timeline
Substitute Teacher
Kelly Services
01.2024 - Current
Team Lead
Wal-Mart Supercenter
03.2021 - 01.2024
Lead Sales Associate
Dollar General Store
03.2019 - 05.2021
Lead Sales Associate
Dollar General Store
01.2016 - 03.2019
Master of Science - Educational Psychology
Southeastern Louisiana University
05.2001 -
Bachelor of Science - Psychology
Southeastern Louisiana University
05.2001 -