Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Drummond

Patchogue,NY

Summary

Goal-oriented manager with distinguished experience in multiple industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

11
11
years of professional experience

Work History

Territory Manager

PPG Architectural Finishes
04.2024 - Current
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Owner

Foam Design Inc.
11.2020 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Assistant Store Manager

Russell Cellular Verizon Wireless
07.2017 - 04.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • In charge of Merchandising
  • Rotated merchandise and displays to feature new products and promotions.
  • Handled new and existing customer accounts

Project Estimator

Daniel Demarco & Associates
03.2023 - 09.2023
  • Increased bid success rate by developing a thorough understanding of client needs during pre-bid meetings.
  • Delivered accurate estimates within tight deadlines by utilizing effective time management skills and prioritizing tasks effectively.
  • Conducted post-project evaluations to determine areas for improvement in future estimations.
  • Utilized advanced estimation software to increase efficiency and precision in the estimation process.

Manager of Operations

Finest Fitness
07.2013 - 07.2017
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.

Education

Associate of Arts - Business

Five Towns College
Dix Hills
06.2019

Skills

  • Team Collaboration and Leadership
  • Customer Relationship Management
  • Multitasking and Organization
  • Sales expertise
  • Account Management
  • Leadership
  • Marketing
  • Merchandising
  • Project Management
  • Time Management
  • Team Building

Timeline

Territory Manager

PPG Architectural Finishes
04.2024 - Current

Project Estimator

Daniel Demarco & Associates
03.2023 - 09.2023

Owner

Foam Design Inc.
11.2020 - Current

Assistant Store Manager

Russell Cellular Verizon Wireless
07.2017 - 04.2024

Manager of Operations

Finest Fitness
07.2013 - 07.2017

Associate of Arts - Business

Five Towns College

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Tyler Drummond