Savvy expert experienced in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, answering phone calls, staying organized. Skilled in identifying and resolving complex technical problems. Well versed in golf and its products.
Overview
8
8
years of professional experience
Work History
Auto Sales Representative
Newberg Ford
05.2023 - Current
Serves customers by selling products and meeting customer needs
Developed successful sales strategies to maximize customer satisfaction and profit.
Assisting the dealership in maintaining inventory by use of a purchasing program
Maintaining positive business relationships to ensure future sales.
Sr. Transportation Planner
Cascade Steel Rolling Mills
02.2019 - 03.2023
Managing the day to day Logistics and dispatching of Cascade Steel includes all truck and rail
Experience in data collection and research in order to dispute and track rail car ordering and demurrage
Using problem solving skills to help develop new methods in how we control our trucking and rail capacity
Monitored and tracked numerous drivers to verify on-time delivery, achieving 95% on-time delivery rate.
Adaptable and proficient in learning new concepts quickly and efficiently.
Developed relationships with over 50 trucking companies to acquire long-term business commitments and desirable rates.
Sr. Administrative Assistant (SEC)
Nike ETW
07.2017 - 07.2018
Experienced in project management across several teams providing ownership to team projects
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Maintained personal schedule, professional calendar and individual appointments for 8 senior staff members.
Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
Campaign Manager
Omni Events Inc.
03.2017 - 06.2017
The creation and design of product displays for demos and promotions
In charge of running marketing campaigns for multiple products
Knowledgeable on various sales techniques to ensure high profit margin of sales.
Assistant Operations Manager
Quality Counts LLC
03.2016 - 03.2017
Introduced new methods, practices, and systems to reduce turnaround time.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Supervised operations team to support operational excellence and excellent customer service.
Communicated with customers to assess satisfaction with products and services received.
Education
Bachelor of Arts - Business Management
George Fox University
Newberg, Oregon
01.2015
Skills
Professional and Administrative
Cross-Functional Collaboration
Ability to adapt and respond to customer concerns
Demonstrates quality problem solving
Exhibits organization and task management of workload
Ability to complete deadlines on time in a fast-paced environment
Excellent verbal and written communication skills
Ability to learn and self-educate myself with new products and specifications
Customer Needs Assessment
Accomplishments
Assistant coach to the Varsity team of Mountainside High School
Collegiate Athlete in both Soccer and Golf for George Fox university
References
Available upon request
Additional Information
2 years collegiate level golf at George Fox University