Tyler Freitas
San Luis Obispo,CA
Summary
Goal-oriented manager with distinguished experience in multiple industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
7
7
years of professional experience
Work History
Sales Consultant
SYSCO Food Services
12.2023 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Client Relationship Manager
Ernest Packaging Company
04.2022 - Current
- Addressed and resolved customer complaints and issues to improve satisfaction.
- Fostered customer trust by addressing concerns and needs using targeted problem-solving.
- Assessed client needs and developed plans to adequately address current and future objectives.
- Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
Account Manager
Pacific Solutions
10.2019 - 04.2022
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Uber Representative
Uber
01.2018 - 01.2022
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Produce Manager
Raleys
01.2018 - 06.2019
- Coached and mentored new team members.
- Maintained produce area and kept produce storage area clean and sanitary.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Assisted customers with produce questions.
Education
Bachelor Of Kinesiology - Communication
Stanislaus State
Turlock, CA05.2019
Skills
- Profitability Assessments
- Account Servicing
- Discount Rate Requirements
- Corrective Actions
Timeline
Sales Consultant
SYSCO Food Services
12.2023 - Current
Client Relationship Manager
Ernest Packaging Company
04.2022 - Current
Account Manager
Pacific Solutions
10.2019 - 04.2022
Uber Representative
Uber
01.2018 - 01.2022
Produce Manager
Raleys
01.2018 - 06.2019
Bachelor Of Kinesiology - Communication
Stanislaus State
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