Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyler Gaches

Shirley

Summary

Professional hospitality leader with substantial experience in high-volume dining establishments. Skilled in delivering exceptional customer service, managing team collaboration, and ensuring seamless operations. Strong emphasis on adaptability and reliability, consistently aligning with organizational goals and enhancing guest satisfaction. Proven ability to train and lead staff while maintaining high standards in fast-paced environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Server

Main Prospect
05.2024 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

General Manager

The All Star Lanes
04.2015 - 05.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.

Barback

Henri Hospitality
09.2014 - 10.2015
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, garnishes, and paper goods,
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.

Education

High School Diploma -

William Floyd
Shirley, NY

Skills

  • Leadership and team building
  • Training and development
  • Passion for customer satisfaction
  • Adaptable

Certification

  • Food Safety Manager Certification (FSMC)

Timeline

Lead Server

Main Prospect
05.2024 - 01.2025

General Manager

The All Star Lanes
04.2015 - 05.2024

Barback

Henri Hospitality
09.2014 - 10.2015

High School Diploma -

William Floyd
Tyler Gaches