Tyler Garrett
Gassaway
Summary
Versatile and dynamic professional with a proven track record at OSL Retail Services, enhancing customer satisfaction and boosting sales through expert advice on mobile devices. Skilled in mobile security best practices and renowned for exceptional customer service. Demonstrates creative thinking and relationship building, contributing to positive team environments across roles.
Adaptable professional with substantial experience in fast-paced mobile technology environment seeking to transition into new field. Demonstrates strong problem-solving skills and technical proficiency in mobile platforms and app development. Committed to applying these transferable skills to deliver effective solutions in new and challenging role.
Overview
5
5
years of professional experience
Work History
Mobile Expert
OSL Retail Services
10.2024 - Current
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
- Increased customer satisfaction by providing expert advice on mobile devices and plans.
- Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
Courtesy Clerk
Kroger
05.2023 - 08.2023
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Barista
Starbucks
03.2020 - 03.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Bachelor of Arts - Music Performance
Glenville State University
Glenville, WV12-2028
Skills
- Mobile security best practices
- Cross-platform proficiency
- Real-time communication features
- Customer service
- Cash handling
- Relationship building
- Payment processing
- Creative thinking
- Decision-making
- Sales and promotions
- Adaptable and flexible
- Attention to detail
Timeline
Mobile Expert
OSL Retail Services
10.2024 - Current
Courtesy Clerk
Kroger
05.2023 - 08.2023
Barista
Starbucks
03.2020 - 03.2022
Bachelor of Arts - Music Performance
Glenville State University
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