Tyler Gaucher
Worcester,USA
Overview
11
11
years of professional experience
Work History
Service Advisor
MCGEE GMC / Butler GMC
09.2024 - 07.2025
- Wrote detailed repair orders including all customer concerns using dealertrack.
- Created appointments by gathering customer info using xtime.
- Tracked service history if present and sold services based on mileage/age of vehicle and technician recommendations.
- Contacted warranty companies regarding new claims and current ones.
- Used tools like ProDemand to look up accurate labor times.
Assembler
Diversatek Healthcare
09.2023 - 09.2024
- Prepared subassemblies to optimize final product assembly.
- Assembled various components and sub-assemblies according to blueprints and specifications.
- Inspected final products for quality assurance before packaging or moving to next step in production.
- Reported on daily data, documenting jobs completed and material usage.
Technical Assembler
IPG Photonics
02.2018 - 09.2023
- Testing laser parts
- Machine logging in database
- Read and interpret schematics and drawings for accuracy
- Assembling and installing various components into the laser
Security Guard
Securitas Security Services
09.2015 - 02.2018
- Secured personnel and premises by inspecting buildings and patrolling property
- Monitored multiple CCTV camera feeds
- Trained new security staff on security protocols
- Wrote detailed daily logs for notable incidents
- Answered phones and provided assistance to employees
Customer Service
Walmart
03.2014 - 08.2015
- Handled money and check cashing
- Provided customer service for returns and any problems customers had
Education
Front-End Engineering
Codecademy
Software Engineering
New England Institute of Technology
Skills
- Javascript
- HTML & CSS
- SQL
- Python 3
- Nodejs
- Data Analysis
- Computer skills
- Customer service
Timeline
Service Advisor
MCGEE GMC / Butler GMC
09.2024 - 07.2025
Assembler
Diversatek Healthcare
09.2023 - 09.2024
Technical Assembler
IPG Photonics
02.2018 - 09.2023
Security Guard
Securitas Security Services
09.2015 - 02.2018
Customer Service
Walmart
03.2014 - 08.2015
Software Engineering
New England Institute of Technology
Front-End Engineering
Codecademy