Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Gibson

Lake Worth,United States

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Orangetheory Fitness
10.2023 - Current
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Provided primary customer support to internal and external customers.
  • Placed outgoing phone calls to potential clients to educate them on the services provided and scheduled in person meetings.

Sales Associate Specialist

Lion Heart Vape
07.2023 - 10.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Guest Service Representative

Target
02.2023 - 06.2023
  • l offered assistance, and answered questions to build rapport and retention.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Provided primary customer support to internal and external customers.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Complied with company policies and procedures by encouraging positive and effective work environment among employees.
  • Reinforced established quality control standards and followed procedures for optimal customer interactions.

Crew Member Cook

Dunkin Donuts
12.2022 - 02.2023
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Kept kitchen up to code for health and safety inspections.
  • Maximized sales potential by properly prepping, storing, and rotating food products.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Interacted with customers to address kitchen-related complaints and praise.

Order Fulfillment Associate

Target
09.2022 - 12.2022
  • Processed daily orders through multi-carrier manifest system.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Followed procedures at all times for personal and team safety.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

Education

GED -

GED
Palm Beach, FL
05.2023

Skills

  • Suggestive Selling
  • Store Opening and Closing
  • Cash Register Operation
  • Customer Assistance
  • Providing Feedback
  • Persuasive Selling
  • Productivity Maximization
  • Product and Service Sales

Timeline

Customer Service Representative

Orangetheory Fitness
10.2023 - Current

Sales Associate Specialist

Lion Heart Vape
07.2023 - 10.2023

Guest Service Representative

Target
02.2023 - 06.2023

Crew Member Cook

Dunkin Donuts
12.2022 - 02.2023

Order Fulfillment Associate

Target
09.2022 - 12.2022

GED -

GED

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