Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tyler Gibson

Virginia Beach,Virginia

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Accomplished in diversifying training programs and expanding course offerings to handle larger numbers of enrollees. Well-versed in developing courses for new topics and adjusting existing classes to meet changing demands. Hardworking and disciplined leader with advanced conflict resolution skills, good organizational abilities and proactive approach. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Representative

Virginia Equipment Rental
Chesapeake , Virginia
01.2017 - Current
  • Developed and implemented sales strategies to increase revenue.
  • Assisted customers in finding the right product for their needs.
  • Provided excellent customer service throughout the sales process.
  • Created promotional materials, such as brochures and flyers, to advertise products or services.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Developed strong customer relationships to encourage repeat business.
  • Set up and activated customer accounts.

Valet

Express Valet
Virginia Beach, Virginia
03.2014 - 04.2018
  • Greeted customers and opened doors for them upon arrival.
  • Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
  • Managed the flow of traffic around the property by directing cars to available spaces.
  • Maintained cleanliness of all areas used for valet operations, including lobby, driveways, and parking lots.
  • Ensured payment was collected from customers before returning keys or releasing vehicles.
  • Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
  • Communicated regularly with management about any issue that could affect the level of service provided to customers.
  • Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.

Restaurant Waiter

Ovations Food Services
Norfolk, Virginia
01.2011 - 01.2014
  • Greeted customers, provided menus and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.

Education

Bachelor of Science - Communications

Old Dominion University
Norfolk, VA
05-2018

Skills

  • Sales closing
  • Network development
  • Customer Service
  • Account Servicing
  • Sales Development
  • Account development
  • Territory sales
  • Product and Service Sales
  • Sales Presentations
  • Upselling and Cross Selling
  • Closing sales
  • Staff Training

Certification

  • JLG Certified Trainer Program for MEWP & Telehandlers

References

References available upon request.

Timeline

Sales Representative

Virginia Equipment Rental
01.2017 - Current

Valet

Express Valet
03.2014 - 04.2018

Restaurant Waiter

Ovations Food Services
01.2011 - 01.2014

Bachelor of Science - Communications

Old Dominion University

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Tyler Gibson