Summary
Overview
Work History
Education
Skills
Cover Letter
Timeline
Generic

Tyler Gilbert

Summary

Enthusiastic and reliable professional that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

10
10
years of professional experience

Work History

Server

Urban Farmer
01.2022 - 04.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Fine Dining Server

Local 11 Ten
05.2019 - 01.2022
  • Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
  • Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Suggested wine pairings to go with specific menu items.

Sales Representative

Zoetic Solar
10.2018 - 03.2019
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Fine Dining Server

Local 11 Ten
03.2014 - 08.2018
  • Demonstrated leadership, communication, and multitasking abilities in every aspect of my fine dining server role at Local 11 Ten.
  • Suggested wine pairings to go with specific menu items.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
  • Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.

Education

No Degree - Psychology

Columbus Technical College
Columbus, GA

No Degree - Full Stack Software Engineer Boot Camp

Georgia Institute of Technology
Atlanta, GA
05.2021

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Memory retention
  • Sales expertise
  • Sales Techniques

Cover Letter

Dear Hiring Manager, Thank you for the opportunity to apply for the server role at your company. After reviewing your job description, it's clear that you're looking for a candidate that is extremely familiar with the responsibilities associated with the role and can perform them confidently. Given these requirements, I am certain that I have the necessary skills to successfully do the job adeptly and perform above expectations. I am a quality-oriented professional who has been consistently praised as adaptable by my co-workers and management. Over the course of my 12 + year career, I've developed a passion for the culinary world and all that is related to it. I believe in creating memorable experiences for guest, which keeps them returning, time and time again. Overall, I have consistently demonstrated leadership, communication and multitasking abilities in every aspect of my fine dining server roles at Local 11 Ten and Urban Farmer. I invite you to review my detailed achievements in the attached resume. After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your establishment. Please contact me at (706) 577-5779 or via email at Tyler.Gilbert913@gmail.com to arrange for a convenient meeting time . Thank you for your consideration, and I look forward to hearing from you soon. Sincerely, Tyler Gilbert

Timeline

Server

Urban Farmer
01.2022 - 04.2024

Fine Dining Server

Local 11 Ten
05.2019 - 01.2022

Sales Representative

Zoetic Solar
10.2018 - 03.2019

Fine Dining Server

Local 11 Ten
03.2014 - 08.2018

No Degree - Psychology

Columbus Technical College

No Degree - Full Stack Software Engineer Boot Camp

Georgia Institute of Technology
Tyler Gilbert