Tyler Giles
Chesapeake,VA
Summary
Dedicated sales associate with proven skills in customer service, effective communication, and problem-solving. Committed to enhancing the shopping experience through product knowledge and team collaboration.
Overview
12
12
years of professional experience
Work History
Sales Associate
Miller's
Chesapeake, Virginia
08.2024 - 02.2026
- Assisted customers with product selection and inquiries.
- Maintained an organized and clean sales floor environment.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to restock merchandise efficiently.
- Provided exceptional customer service to enhance shopping experience.
- Educated customers on promotions and product features effectively.
- Handled returns and exchanges in accordance with company policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Sales Associate
Shell
Williamsburg, Virginia
09.2016 - 11.2018
- Assisted customers with product selection and inquiries.
- Maintained an organized and clean sales floor environment.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to restock merchandise efficiently.
- Provided exceptional customer service to enhance shopping experience.
- Educated customers on promotions and product features effectively.
- Handled returns and exchanges in accordance with company policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales Associate
Victoria's Secret & PINK
Williamsburg, Virginia
04.2014 - 07.2016
- Assisted customers with product selection and inquiries.
- Maintained an organized and clean sales floor environment.
- Collaborated with team members to restock merchandise efficiently.
- Provided exceptional customer service to enhance shopping experience.
- Educated customers on promotions and product features effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
High School Diploma -
Lafayette High School
Williamsburg, VA06-2012
Some College (No Degree) - General Studies
Virginia Peninsula Community College
Williamsburg, VASkills
- Point-of-sale systems
- Inventory management
- Visual merchandising
- Product knowledge
- Customer education
- Customer relationship management
- Team collaboration
- Problem solving
- Effective communication
- Conflict resolution
- Time management
- Adaptability
- Adapt to diverse groups
- POS system operation
- Verbal and written communication
- Strategic planning
- Product guidance
- Excellent people skills
- Calm demeanor
- Friendly and outgoing
- Reliable and punctual
- Customer service
- Building rapport
- Flexible schedule
- Hospitality and accommodation
- Customer engagement
- Brand promotion
- Problem-solving skills
- Customer needs assessment
Languages
German
Professional
Timeline
Sales Associate
Miller's
08.2024 - 02.2026
Sales Associate
Shell
09.2016 - 11.2018
Sales Associate
Victoria's Secret & PINK
04.2014 - 07.2016
High School Diploma -
Lafayette High School
Some College (No Degree) - General Studies
Virginia Peninsula Community College