Tyler Goldie
Las Vegas,NV
Summary
Dynamic food server specializing in menu knowledge and food and beverage pairing. Proven ability to handle customer complaints professionally, ensuring satisfaction and loyalty. Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
9
9
years of professional experience
Work History
Food Server
CITIZENS
Las Vegas, NV
07.2024 - 11.2025
- Greeted guests in a friendly and welcoming manner.
- Informed customers of daily specials and menu changes.
- Assisted guests with menu selections and dietary preferences.
- Conducted tastings to introduce new wines to clientele.
- Assisted customers in selecting wines based on preferences and meals.
- Handled customer complaints professionally to ensure satisfaction.
Food Server
BLACK TAP CRAFT BEER AND BURGERS
Las Vegas, NV
09.2021 - 07.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Provided exceptional customer service to enhance guest satisfaction and experience.
- Assisted guests with menu selections and dietary preferences.
- Handled customer complaints professionally to ensure satisfaction.
- Recommended food and beverage pairings based on guest preferences.
- Processed payments accurately using point-of-sale systems.
Food Server
Wahlburgers
Las Vegas, NV
06.2016 - 09.2021
- Greeted guests in a friendly and welcoming manner.
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled customer complaints professionally to ensure satisfaction.
- Trained new servers on restaurant policies and service standards.
- Followed proper cash handling procedures when accepting payments from customers.
Education
High School Diploma -
Lake View
Chicago05-2008
Skills
- Customer service
- Menu knowledge
- Point-of-sale operation
- Food and beverage pairing
- Cash handling
- Time management
- Order accuracy
- Suggestive selling
- Wine service
- Conflict resolution
Timeline
Food Server
CITIZENS
07.2024 - 11.2025
Food Server
BLACK TAP CRAFT BEER AND BURGERS
09.2021 - 07.2024
Food Server
Wahlburgers
06.2016 - 09.2021
High School Diploma -
Lake View