Tyler Graham
Ocala,FL
Summary
Dynamic and results-driven professional with extensive experience at Imperial Hay, excelling in team leadership and customer service. Proven ability to enhance operational efficiency and foster positive relationships. Skilled in inventory management and decision-making, consistently achieving high-quality standards while prioritizing client satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager
Imperial Hay
07.2024 - 03.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized warehouse environment to enhance the customer experience.
- Developed strong working relationships with staff, customers and venders fostering a positive work environment.
- Monitored inventory and inbound and outbound shipments.
Head of Warehouse Opperations
J&J Tack Shack
11.2022 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Handy Person
TTSS LLC Properties
04.2018 - 11.2022
- Installed various home appliances to improve client comfort and convenience.
- Maintained high levels of quality control with meticulous attention to detail in all performed tasks.
- Prioritized urgent repair requests, minimizing downtime for clients experiencing critical issues.
- Completed complex projects within deadline, managing time efficiently between multiple tasks.
Automotive Technician
Tires Plus Automotive
01.2012 - 04.2018
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Education
Automotive Service Excellence - Automotive Technician Studies
Marion Technical College
Ocala, FL08-2013
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Forklift Operator
Certification
- AST - Advanced Service Technician
Timeline
Assistant Manager
Imperial Hay
07.2024 - 03.2025
Head of Warehouse Opperations
J&J Tack Shack
11.2022 - 07.2024
Handy Person
TTSS LLC Properties
04.2018 - 11.2022
Automotive Technician
Tires Plus Automotive
01.2012 - 04.2018
Automotive Service Excellence - Automotive Technician Studies
Marion Technical College
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