Tyler Grizzle
Tyler,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Hourly Key Holder
Texas Roadhouse
05.2022 - Current
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Server Trainer
Texas Roadhouse
12.2021 - 05.2022
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Provided continuous evaluation and feedback to server employees.
- Fostered positive environment of learning to support and develop proficient certified servers to limit liability.
Server
Texas Roadhouse
05.2021 - 12.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Assistant Operations NCO
United States Army
02.2021 - 05.2021
- Handled administrative requirements, maintained records and submitted operational reports.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
- Managed all aspects of administrative and personnel needs of ground supply operations.
- Planned and sourced annual and bi-annual certification training, ranging from weapons qualifications to sexual harassment prevention for an organization of over 140 people.
Patrol Sergeant
United States Army
02.2020 - 01.2021
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Provided for public safety by maintaining order, protecting people and property and promoting good community relations.
- Responded promptly to calls for protection of life and property, enforcement of laws and ordinances and general public service calls.
- Recorded facts to prepare reports documenting incidents and activities.
- Interviewed criminal targets and witnesses to uncover facts for verification and authentication.
- Conducted daily training for twelve junior patrolman and ensured their proficiency and adherence to standards.
Police Officer
United States Army
12.2017 - 02.2020
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses and damage to property.
- Secured crime scenes, gathered evidence and questioned witnesses.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Apprehended offenders and conducted interviews and interrogations.
Police Officer Trainee
United States Army
07.2016 - 12.2016
- Upheld code of conduct and maintained professionalism in stressful situations.
- Trained in small arms, and anti-armor weapons.
- Gained proficiency in Tactical Combat Casualty Care.
- Developed discipline and Esprit de Corps within an organizational hierarchy.
Education
Bachelor of Arts - Political Science
University of Texas At Tyler
Tyler, TX05.2025
High School Diploma -
Whitehouse High School
Whitehouse, TX05.2016
Skills
- Safety Enforcement
- Team Training
- Customer Service
- Manage Employees
- Criminal Law
- Conflict Resolution Techniques
- Logistical Operations
- Calendar Maintenance
Timeline
Hourly Key Holder
Texas Roadhouse
05.2022 - Current
Server Trainer
Texas Roadhouse
12.2021 - 05.2022
Server
Texas Roadhouse
05.2021 - 12.2021
Assistant Operations NCO
United States Army
02.2021 - 05.2021
Patrol Sergeant
United States Army
02.2020 - 01.2021
Police Officer
United States Army
12.2017 - 02.2020
Police Officer Trainee
United States Army
07.2016 - 12.2016
Bachelor of Arts - Political Science
University of Texas At Tyler
High School Diploma -
Whitehouse High School
Similar Profiles
Jericho VillegasJericho Villegas
Food Server/Bartender at Texas Roadhouse Lemall/Texas Roadhouse Sidra RiyadhFood Server/Bartender at Texas Roadhouse Lemall/Texas Roadhouse Sidra Riyadh
Mason BeckMason Beck
Table Busser at Texas RoadhouseTable Busser at Texas Roadhouse
Mychael PinnockMychael Pinnock
Sever at Texas RoadhouseSever at Texas Roadhouse
Sarahi PardoSarahi Pardo
Restaurant Server/Trainer at Texas RoadhouseRestaurant Server/Trainer at Texas Roadhouse
Zachary ReedZachary Reed
Customer Service Specialist - Outreach at HealthMark GroupCustomer Service Specialist - Outreach at HealthMark Group