Tyler Guy
New Rochelle ,NY
Summary
An employee with a strong work ethic, positive attitude, and proficiency in various softwares. Seasoned in working in fast paced environment and being flexible under pressure. Adept at dealing with team members to ensure the overall success of a given operation and business
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager of Operations
Simple Luxuries
New Rochelle , NY
01.2023 - Current
- Increase customer acquisition by 50% managing social medial content to engage customers.
- Created social media marketing strategies and oversaw management of accounts.
- Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
- Effectively communicated with customers to handle service inquiries and complaints.
- Provided satisfactory solutions and trouble shoot issues.
- Analyze sales, acquisitions and draft orders to discover new ways to do business.
- Manage inventory of products to ensure levels are adequate for sales.
Assistant Manager
Athleta
Scarsdale , NY
06.2022 - 01.2023
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Utilized Workday to analyze resumes, administer interviews and facilitate the onboarding process
Sales Associate
Athleta
Scarsdale, NY
04.2021 - 06.2022
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped customers find specific products, answered questions and offered product advice.
Facility Attendant
Knockout Boxing Gym
New Rochelle, NY
01.2021 - 04.2021
- Placed, laid, and cleaned rubber flooring for the gym.
- Set up social media platforms for the gym .
- Clean and upkeep condition of the gym facility and equipment.
Facility Attendant
Glimmerglass Fitness Center
Oswego , NY
10.2017 - 04.2020
- Provided assistance by directing patrons to various parts of facility.
- Trained new employees on gym policy and procedures.
- Delivered high level of customer service through prompt issue resolution.
Human Resources Intern
MetLife
Manhattan, NY
05.2019 - 08.2019
- Test HR transactions such as Hire, Terminate, Transfer and salary changes to support the deployment of HCM Oracle Cloud.
- Assisted in comparison of error logs for user acceptance testing in HR Transactions.
- Extract and organized mass data loads to prepare data for the Data Analytics team using Microsoft Excel.
- Wrote and proofread social media postings, letters and other documents.
- Organized office space and attended to workers needs to ensure a smooth work flow.
Education
Cinema And Screen Studies
State University At Oswego
Oswego NYSkills
- Competency in Word
- Powerpoint knowledge
- Excel proficiency
- Adobe Premiere proficiency
- Providing customer support
- Working in a fast paced environment
- Proficient in Oral and Communication skills
Certification
- NASM Certified Personal Trainer (CPT)
- CPR/AED certified (CPR)
Timeline
Manager of Operations
Simple Luxuries
01.2023 - Current
Assistant Manager
Athleta
06.2022 - 01.2023
Sales Associate
Athleta
04.2021 - 06.2022
Facility Attendant
Knockout Boxing Gym
01.2021 - 04.2021
Human Resources Intern
MetLife
05.2019 - 08.2019
Facility Attendant
Glimmerglass Fitness Center
10.2017 - 04.2020
Cinema And Screen Studies
State University At Oswego
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