Tyler Head
Momence,IL
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Parts Specialist
Kia of Bradley
08.2023 - Current
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Tracked parts use and charged items to customer accounts for billing.
Warehouse Lead
NFI Logistics
08.2022 - 03.2023
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prepared and checked outbound shipments for accuracy.
- Monitored tasks and staff assignments to deliver projects under-budget and on-time.
Forklift Operator
NFI
07.2021 - 08.2022
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Reduced product damage by adhering to strict handling and lifting protocols.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
Auto Parts Driver
Court Street Ford
07.2020 - 07.2021
- Streamlined delivery routes for increased efficiency and reduced fuel costs.
- Proactively reported any discrepancies found in inventory counts during loading/unloading processes, ensuring accurate stock levels at all times.
- Assisted in inventory control tasks, resulting in improved organization and faster order processing.
- Organized paperwork efficiently for easy retrieval during audits or inventory checks.
- Safely operated company vehicles, adhering to all traffic laws and maintaining a clean driving record.
- Maintained detailed records of deliveries, ensuring accurate billing and inventory management.
- Enhanced customer satisfaction by accurately and efficiently delivering auto parts to clients.
- Conducted routine vehicle maintenance checks for optimal performance and safety on the road.
- Pulled parts off store shelves to fill customer orders.
Forklift Operator
United Facilities
08.2018 - 07.2020
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
- Increased storage efficiency with strategic pallet stacking and goods placement.
- Facilitated prompt shipping, executing precise and timely order fulfillment.
- Enhanced safety on warehouse floor by conducting daily pre-operation forklift inspections.
Education
High School Diploma -
Momence High School
Momence, IL06-2014
Skills
- Shipping and receiving
- Warehouse operations
- Returns processing
- Maintenance schedules
- Product research
- Teamwork and collaboration
- Multitasking Abilities
- Reliability
- Effective communication
- Task prioritization
Timeline
Parts Specialist
Kia of Bradley
08.2023 - Current
Warehouse Lead
NFI Logistics
08.2022 - 03.2023
Forklift Operator
NFI
07.2021 - 08.2022
Auto Parts Driver
Court Street Ford
07.2020 - 07.2021
Forklift Operator
United Facilities
08.2018 - 07.2020
High School Diploma -
Momence High School
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