Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Heater

Summary

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Overview

4
4
years of professional experience

Work History

Online Personal Shopper

Walmart
12.2022 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Warehouse Worker

AF Wendlings
10.2022 - 12.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Cashier

Walmart
10.2019 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Tallied cash drawer at beginning and end of each work shift.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.

Education

High School Diploma -

Lewis County High School
Weston, WV
05.2021

Trade Certification of Completion - Electrician

Fred W Eberle Technical Center
Buckhannon, WV
05.2021

Skills

  • Product Picking
  • Delivery Management
  • Route Planning
  • Accurate Money Handling
  • Decision-Making
  • Upbeat and Outgoing Attitude
  • Prioritizing Orders
  • Relationship Building
  • Verifying Order Accuracy
  • Online Order Processing
  • Customer Service
  • Attention to Detail

Timeline

Online Personal Shopper

Walmart
12.2022 - Current

Warehouse Worker

AF Wendlings
10.2022 - 12.2022

Cashier

Walmart
10.2019 - 10.2022

High School Diploma -

Lewis County High School

Trade Certification of Completion - Electrician

Fred W Eberle Technical Center

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Tyler Heater