Tyler Hess
Somerville,MA
Summary
Former Division 1 athlete and established Account Executive, gifted at lead generation and resolving customer issues. Determined to increase business opportunities through dynamic marketing strategies, sharp communication skills, and dedication to customer service.
Overview
6
6
years of professional experience
Work History
Account Executive
Hibu
08.2023 - Current
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
Account Executive
InXpress
10.2022 - 04.2023
- Generated at least 10 quality leads per day, both in-person and over the phone.
- Booked and ran at least 6 meetings each week.
- Closed several deals with companies around the greater Boston area.
- Developed strong professional relationship with clients by checking in with them weekly to ensure our service was running smoothly for them.
Crew Chief/GM
Nicks Moving Company
06.2020 - 09.2022
- As crew chief, I managed the entire crew while we were conducting the move.
- As crew chief, I would also put together and go over all paperwork with the customer.
- As General Manager, I booked all jobs, assigned each crew, kept track of all employee's hours and tips, and followed up with every customer post move.
- Kept track of all the items customers had in storage and created a detailed inventory list.
Account Executive
Staples Advantage
10.2021 - 05.2022
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Presented pricing analysis’ and other various meetings with potential customers.
Maintenance Worker
Orchard Creek Golf Coarse
05.2019 - 06.2020
- Mowed the putting greens each morning so they were ready for the first customer at 6:30am
- Raked bunkers
- Trimmed all fairways, approaches, and landscaping around the premises
- Built bunkers and irrigation
Sales Associate
Vector Marketing Company
05.2018 - 08.2018
- Preformed in home product demonstration to customers on Cutco cutlery knifes.
- Closed multiple deals and followed up with each client to ensure they were happy with the product.
- Generated at least 20 leads per day.
Education
Bachelor Of Science - Communications/Advertising
Boston University
Boston, MA05.2021
High School Diploma -
Guilderland High School
Guilderland Center, NY06.2017
Skills
- Excellent Written and Verbal Communication
- Engaging and personable
- Salesforce
- Inside and Outside Sales
- Network Development
- Product/Service Demonstration
Timeline
Account Executive
Hibu
08.2023 - Current
Account Executive
InXpress
10.2022 - 04.2023
Account Executive
Staples Advantage
10.2021 - 05.2022
Crew Chief/GM
Nicks Moving Company
06.2020 - 09.2022
Maintenance Worker
Orchard Creek Golf Coarse
05.2019 - 06.2020
Sales Associate
Vector Marketing Company
05.2018 - 08.2018
Bachelor Of Science - Communications/Advertising
Boston University
High School Diploma -
Guilderland High School
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