Tyler Hoffman
Surprise,AZ
Summary
Dedicated and disciplined professional with experience in customer service, demonstrating a strong commitment to excellence and continuous improvement. I am focused, sociable, and thorough with my work as well as willing to learn and correct my mistakes. I love talking to customers, sharing kindness, and I am always respectful of others; In addition, I also keep up with safe and sanitary policies, help customers by creating a safe environment while answering questions, and maintain the knowledge I learn while implementing it along the way.
Overview
2
2
years of professional experience
Work History
Sales Associate
Cotton On
03.2023 - 10.2023
- Prepare merchandise for purchase or rental.Describe merchandise and explain use, operation, and care of merchandise to customers.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Estimate and quote trade-in allowances.
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Clean shelves, counters, and tables.
- Inventory stock and requisition new stock.
- Greet customers and ascertain what each customer wants or needs.
- Exchange merchandise for customers and accept returns.
- Maintain records related to sales.
- Ticket, arrange, and display merchandise to promote sales.
- Place special orders or call other stores to find desired items.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
- Demonstrate use or operation of merchandise.
Cashier (Sales and Related)
Musical Surprise
09.2024 - 10.2024
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Calculate total payments received during a time period, and reconcile this with total sales.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Compute and record totals of transactions.
- Greet customers entering establishments.
- Process merchandise returns and exchanges.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Answer customers questions, and provide information on procedures or policies.
- Stock shelves, and mark prices on shelves and items.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Sell tickets and other items to customers.
Education
High School - General Studies
Willow Canyon High School
01.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Professionalism and courtesy
- Product knowledge
- Problem-solving skills
Languages
English
Full Professional
Spanish
Elementary
Interests
- Music
- Crafting and DIY Projects
- Graphic Design
- Photography
- Fashion
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Adventure Travel
- Road Trips
Timeline
Cashier (Sales and Related)
Musical Surprise
09.2024 - 10.2024
Sales Associate
Cotton On
03.2023 - 10.2023
High School - General Studies
Willow Canyon High School
ABOUT ME
I have experience in musical arts such as classical guitar, drums, piano, and singing
I take interest in organizing or rearranging shelves, rooms, closets etc.
I have a drivers license