Tyler Hull
Mill Creek,WA
Summary
Highly motivated and strategic Sales Manager with extensive experience leading diverse teams to exceed sales and customer satisfaction goals. Proven expertise in implementing operational improvements, spearheading customer success initiatives, and developing innovative solutions to enhance client experience. Strong leader with a passion for coaching and developing teams to achieve excellence. Aiming to leverage my skills and experience to contribute to the success of a dynamic organization in a senior role.
Overview
8
8
years of professional experience
Work History
Sales Manager
Staples, Inc.
12.2022 - Current
- Spearheading sales strategies and customer success initiatives, leading to significant over achievement of sales goals and top-tier customer satisfaction scores
- Driving operational excellence across departments, enhancing collaboration and efficiency, and establishing best practices for sustained business growth
- Implemented innovative solutions to address customer needs, fostering a culture of continuous improvement and proactive problem solving
- Leading comprehensive coaching programs for associates and supervisors, enhancing team capabilities and performance metrics
Assistant Store Manager
FedEx Office
01.2018 - 01.2022
- Achieved outstanding sales and customer satisfaction outcomes by integrating strategic planning and customer success metrics into daily operations
- Acted as a district-wide certified trainer, elevating employee performance and operational standards across multiple locations
- Managed high-volume customer engagements, delivering personalized consultations and solutions to over 500 customers daily
- Acquired and applied expert knowledge in printing and design to drive innovation and customer satisfaction
Operations Supervisor
Staples, Inc.
01.2017 - 01.2018
- Led inventory and operational excellence initiatives, resulting in improved inventory accuracy and merchandising effectiveness
- Directed key operational processes, enhancing the efficiency of freight processing, inventory auditing, and in-store merchandising
- Responsible for maintaining accuracy in inventory
- Warehouse management
- Freight receiving and distribution
Education
High School Diploma -
Henry M Jackson High School
01.2013
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Verbal and written communication
- Product knowledge
- Sales expertise
- Client relationship management
- Sales strategy development
- Goal setting
Accomplishments
- Supervised team of 25 staff members.
- Documented and resolved sales associate confidence issues which led to 200% in sales revenue and customer retention.
FedEx Purple Promise Award
For receiving consistent feedback about my customer service skills and my willingness to go above and beyond for both my customers and my team members.
Timeline
Sales Manager
Staples, Inc.
12.2022 - Current
Assistant Store Manager
FedEx Office
01.2018 - 01.2022
Operations Supervisor
Staples, Inc.
01.2017 - 01.2018
High School Diploma -
Henry M Jackson High School
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