Tyler Jenkins
Eagle Mountain,UT
Summary
Results-oriented executive with a proven track record in strategic management and organizational growth. Expertise in developing and executing high-impact business strategies, optimizing operational efficiencies, and enhancing team performance. Recognized for adaptability, collaborative leadership, and the ability to drive measurable outcomes in dynamic environments. Strong communicator and strategic problem-solver, committed to fostering a positive and high-performing team culture.
Overview
9
9
years of professional experience
Work History
Director of Partner Operations
Bright Planet Solar
08.2023 - Current
- Oversee end-to-end operations from proposal creation to final funding approval, ensuring seamless execution and compliance.
- Lead strategic planning initiatives and effectively communicate process changes to department heads, fostering alignment and operational efficiency.
- Manage partner-facing departments, implementing process-oriented improvements and service enhancements to optimize issue resolution and elevate the overall partner experience.
DIRECTOR OF FINANCIER OPS
SOLO, Inc.
05.2022 - 08.2023
- Provide strategic guidance on integrating Third-Party Origination (TPO) products into the company's offerings.
- Collaborate with external partners to develop and implement new products and processes within the platform.
- Optimize workflows to enhance efficiency and productivity across multiple business functions.
- Build and scale teams to manage deal intake and processing, ensuring seamless execution.
- Strengthen cross-functional collaboration through clear communication, goal alignment, and performance management.
- Drive revenue growth by streamlining operations and implementing cost-saving initiatives.
Support Desk Manager
Bright Planet Solar
05.2016 - 05.2022
- Led the Partner Support team of 100+ agents, overseeing requests related to building design, customer-facing credit checks, and agreement distribution.
- Manage contract handling to ensure customers receive accurate documentation aligned with their agreements and applicable utility and AHJ requirements.
- Drive cost efficiency by monitoring expenses and implementing strategic cost-saving initiatives while maintaining service excellence.
- Develop and optimize processes for each financier and design tool, ensuring the most efficient designs are created and accurately documented in the CRM.
- Cultivate and maintain strong relationships with key clients, enhancing customer retention and brand loyalty.
Education
Preventative Maintenace Certificates -
Mountain Tech College
Draper, UT06.2012
General Education -
Westlake High School
Saratoga Springs06.2012
Skills
- Strategic planning and decision-making to drive business growth and efficiency
- Strong relationship-building and people management skills to foster collaboration and high-performing teams
- Excellent verbal and written communication skills for effective internal and external engagement
- Proficient in CRM software and various industry platforms, including Sunrun, Everbright, and Aurora Designs
- Adept at multitasking and managing competing priorities in fast-paced environments
- Poised under pressure with a solutions-oriented mindset
- Exceptional interpersonal skills to enhance team dynamics and client relationships
- Energetic and engaging leadership style that promotes a positive workplace culture
- Exceptional interpersonal skills to enhance team dynamics and client relationships
- Energetic and engaging leadership style that promotes a positive workplace culture
Timeline
Director of Partner Operations
Bright Planet Solar
08.2023 - Current
DIRECTOR OF FINANCIER OPS
SOLO, Inc.
05.2022 - 08.2023
Support Desk Manager
Bright Planet Solar
05.2016 - 05.2022
Preventative Maintenace Certificates -
Mountain Tech College
General Education -
Westlake High School
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