Tyler Johnson
Menifee
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Ichiban Steakhouse
06.2020 - 10.2025
- Led staff training programs to enhance service quality and operational efficiency.
- Streamlined inventory management processes, reducing waste and improving cost control.
- Coordinated scheduling to optimize workforce productivity during peak hours.
- Implemented customer feedback systems, enhancing guest satisfaction and loyalty.
- Monitored compliance with health and safety regulations to ensure a safe dining environment.
- Collaborated with kitchen staff to improve food preparation workflows and presentation standards.
- Analyzed sales data to identify trends and inform menu adjustments for increased profitability.
Training Coordinator
Outback Steakhouse
07.2017 - 01.2023
- Developed and implemented training programs to enhance employee performance and service quality.
- Collaborated with management to identify training needs and create tailored learning solutions.
- Facilitated onboarding sessions for new hires, ensuring smooth integration into team culture.
- Monitored training effectiveness through feedback and assessments, driving continuous improvement.
- Coordinated scheduling of training sessions while managing logistics and resources efficiently.
Server/Bartender
Applebee's Grill + Bar
01.2013 - 07.2017
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Trained new servers on menu items, service techniques, and restaurant policies.
- Resolved customer complaints promptly to maintain positive dining experiences.
- Implemented improved table turnover strategies to enhance service efficiency.
- Maintained cleanliness and organization of dining area throughout shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Monitored inventory levels and communicated needs to management for restocking.
Education
High School Diploma -
West Ashley High School
Charleston, SC06-2008
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Task delegation
Timeline
Assistant Manager
Ichiban Steakhouse
06.2020 - 10.2025
Training Coordinator
Outback Steakhouse
07.2017 - 01.2023
Server/Bartender
Applebee's Grill + Bar
01.2013 - 07.2017
High School Diploma -
West Ashley High School