Tyler Jordan
Barboursville,WV
Summary
Results-driven Millwork Sales Specialist with over 2 years of experience at Lowe’s specializing in customer service, sales, lead generation, and product knowledge. Experienced in working with both homeowners and contractors to provide solutions for doors, windows, special orders, and project quoting. Consistently exceeded monthly sales, credit, and pipeline goals while ranking among top performers in the store. Strong communication and problem-solving skills with a professional approach focused on building customer relationships and driving sales growth.
Overview
5
5
years of professional experience
Work History
Crew Member
Taco Bell
Barboursville, WV
09.2021 - 06.2023
- Provided efficient customer service in fast-paced environment.
- Prepared food items according to safety and quality standards.
- Maintained cleanliness and organization in dining and kitchen areas.
Shift Lead Manager
Taco Bell
Barboursville, WV
06.2023 - 01.2024
- Supervised team members to ensure adherence to operational standards and customer service excellence.
- Trained new employees on procedures, safety protocols, and core tasks for efficient workflow.
- Coordinated shift schedules to optimize staffing levels and maintain service efficiency during peak hours.
- Monitored inventory levels and assisted in ordering supplies to prevent shortages and reduce waste.
Sales Specialist
Lowes Home Improvment
Barboursville, WV
02.2026 - Current
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained new team members on customer service protocols and food preparation processes.
- Facilitated communication between team members to enhance workflow efficiency during peak hours.
- Assisted in inventory management, reducing waste through effective stock rotation practices.
Customer Service Associate
Lowes Home Improvment
Barboursville, WV
01.2024 - 02.2026
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Actively listened to customers" needs and preferences, suggesting relevant products tailored specifically for their requirements.
Education
BBA - Marketing
Marshall University
Huntington, WV05.2027
Skills
- Relationship building
- Customer service and care
- Upselling and cross selling
- Sales expertise
- Pipeline management
- Team collaboration
- Cold calling
- Product and service knowledge
Timeline
Sales Specialist
Lowes Home Improvment
02.2026 - Current
Customer Service Associate
Lowes Home Improvment
01.2024 - 02.2026
Shift Lead Manager
Taco Bell
06.2023 - 01.2024
Crew Member
Taco Bell
09.2021 - 06.2023
BBA - Marketing
Marshall University