Tyler Kellinger
Lake In The Hills,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Cashier
Mariano's
04.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
- Monitored self-checkout systems and provided help in resolving complex problems.
Host
Chilis's Bar And Grill
01.2021 - 04.2021
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Accommodated special seating requests for guests to enhance satisfaction.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Relayed guest comments or suggestions to manager on duty for further action.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Education
High School Diploma -
Huntley High School
Huntley, IL05.2022
Skills
- Cash Handling
- Payment Processing
- Customer Assistance
- Payment Collection
- Customer Service
- Product Restocking
- Order Verification
- Issue Resolution
Timeline
Cashier
Mariano's
04.2021 - Current
Host
Chilis's Bar And Grill
01.2021 - 04.2021
High School Diploma -
Huntley High School
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