TYLER KLINGENFUSS
Reno,Nv
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
8
8
years of professional experience
Work History
Security Guard
Securitas
Reno, NV
10.2025 - Current
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted regular patrols, identifying security risks and reporting incidents to management promptly.
- Operated surveillance systems to maintain constant observation of high-risk areas.
- Assisted in developing and implementing emergency response plans for various scenarios.
- Ensured compliance with company policies and local regulations through consistent monitoring and enforcement.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Personal Caregiver
Private Contractor
03.2022 - 09.2022
- Assisting home care necessities, driving to doctor appointments, grocery shop, cook, clean, basic health needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Security Guard
Brosnan Risk Consultants
Reno, Nv
11.2021 - 03.2022
- There to assist Loss Prevention, used as a 'visual deterrent'. Patrolled around store on foot and reported anything or anyone unusual to store management. Greeted customers as they walked by, helped store employees when needed.
Security Guard
Allied Universal
Reno, Nv
07.2021 - 11.2021
- Patrolled facility by foot 2-3 times a shift, ensured all security checkpoints were in order, checked all the bathrooms. Checked bags as people checked in, made sure all employees were badged and badges were valid. Patrolled outside of facility once a shift and reported anything unusual or suspicious to supervisor as needed.
Security Guard
Alert Security Services
Reno, Nv
04.2021 - 07.2021
- Monitored surveillance cameras and patrolled premises to identify suspicious activities and possible threats. Conducted thorough inspections of the facility to ensure safety and security protocols are being followed.
Retail Associate
CVS Pharmacy
Reno, Nv
01.2020 - 01.2021
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
- Processed transactions accurately using point-of-sale systems to maintain financial integrity.
- Assisted in training new team members on operational procedures and store policies.
- Resolved customer inquiries efficiently, contributing to a positive shopping experience.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Crew Member
Del Taco
Reno, Nv
04.2018 - 03.2019
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Operated kitchen equipment efficiently, maintaining high food safety standards.
- Assisted in inventory management by restocking supplies and minimizing waste.
- Monitored food quality and presentation to align with company standards.
- Worked front counter, drive-thru and other areas.
Education
High School Diploma -
McQueen High School
06.2018
Skills
- Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented feedback mechanisms to drive continuous improvement in service delivery
- Employed flexible strategies to enhance team collaboration and project outcomes
- Led teams in analyzing complex problems to drive strategic decision-making Facilitated discussions to align project goals with organizational objectives Championed innovative approaches to enhance operational efficiency and effectiveness
- Oversaw loss prevention initiatives to safeguard company assets Developed and executed strategies to reduce shrinkage and enhance security protocols Collaborated with management to foster a culture of accountability and vigilance
- Executed driving responsibilities to facilitate efficient logistics and support operational needs
Timeline
Security Guard
Securitas
10.2025 - Current
Personal Caregiver
Private Contractor
03.2022 - 09.2022
Security Guard
Brosnan Risk Consultants
11.2021 - 03.2022
Security Guard
Allied Universal
07.2021 - 11.2021
Security Guard
Alert Security Services
04.2021 - 07.2021
Retail Associate
CVS Pharmacy
01.2020 - 01.2021
Crew Member
Del Taco
04.2018 - 03.2019
High School Diploma -
McQueen High School