TYLER KOSKI
Crosby
Summary
Capable professional knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping clients while maintaining support objectives. Experienced in managing paperwork, organizing shipments and resolving issues.
Methodical professional bringing several years of experience in shipping, receiving and organizing supplies to meet business needs. Desire long-term, growth-oriented position with a successful company. .
Overview
7
7
years of professional experience
Work History
Patient Care Advocate
Sagility Health
Crosby
10.2024 - Current
- Developed educational materials regarding chronic conditions and preventive health measures tailored to each patient's needs.
- Maintained accurate documentation of all interactions with patients in accordance with HIPAA regulations.
- Conducted follow-up calls after hospital discharge to assess recovery progress and identify potential problems requiring further intervention.
- Provided education about healthcare services available through public programs such as Medicaid and Medicare.
- Collaborated with insurance companies to ensure coverage of necessary treatments or medications.
- Coordinated with other healthcare providers to ensure patient safety, continuity of care, and optimal outcomes.
- Facilitated communication between physicians, nurses, social workers, family members, and other stakeholders in the patient's care.
Owner/Operator Truck Driver
Expedited Freight and Logistics
Houston
01.2024 - 08.2024
- Managed records related to vehicle maintenance, inspections, repairs, registration and insurance coverage.
- Reported any incidents or accidents to management immediately upon occurrence.
- Assisted in loading and unloading freight from trailers as needed.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Consistently monitored traffic conditions and adjusted routes accordingly.
- Provided customer service by responding to inquiries in person or via telephone and email.
- Processed shipment documents neatly and efficiently for each load.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Driver /Truck Dispatcher
Spectrum Courier
Houston
11.2017 - 12.2023
- Verified the contents of inventory loads against shipping papers.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Adhered to company policies and procedures related to safety and security standards.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Assisted with loading and unloading freight when necessary.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
Education
Associate of Arts - Criminal Justice
LoneStar College
Montgomery, Tx01-2017
High School Diploma -
ISchool High
The Woodlands, Texas05.2016
Skills
- Delivery confirmation
- Carrier collaboration
- Operational efficiency
- Efficiency improvement
- Freight negotiation
- Transportation planning
- Quality control analysis
- Materials handling
- Invoicing and shipping documentation
- Conflict resolution
Timeline
Patient Care Advocate
Sagility Health
10.2024 - Current
Owner/Operator Truck Driver
Expedited Freight and Logistics
01.2024 - 08.2024
Driver /Truck Dispatcher
Spectrum Courier
11.2017 - 12.2023
Associate of Arts - Criminal Justice
LoneStar College
High School Diploma -
ISchool High
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