Tyler Lloyd
Imperial,Missouri
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
The UPS Store 3911
Fenton, MO
03.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Hand Sander
A.E. Schmidt Billiards
St. Louis , MO
08.2020 - 03.2022
- Applied filler compound to imperfections or fractures in material to smooth and prepare for finishing.
- Sanded outdoor furniture and structures and applied sealant for weather protection.
- Carved intricate designs into furniture, tailoring to current trends and popular designs.
- Recognized material deformation such as knots and used appropriate tools to blend surfaces.
Sales Associate
Dicks Sporting Goods
St. Louis, MO
08.2018 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Bachelor of Science - Marketing
Missouri Baptist University
St Louis, MO07.2023
Associate of Applied Science - Business Management
Jefferon Community College
Hillsboro, MO08.2021
Skills
- Presenting Solutions
- MS Office Proficiency
- Issue and Complaint Resolution
- POS Systems and Ordering Platforms
- Upbeat and Positive Personality
Timeline
Customer Service Associate
The UPS Store 3911
03.2022 - Current
Hand Sander
A.E. Schmidt Billiards
08.2020 - 03.2022
Sales Associate
Dicks Sporting Goods
08.2018 - 03.2020
Bachelor of Science - Marketing
Missouri Baptist University
Associate of Applied Science - Business Management
Jefferon Community College
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