Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.
Overview
4
4
years of professional experience
Work History
EVV Specialist/ EVV Coordinator
Pine View Homecare
Flagstaff, AZ
01.2020 - 06.2024
Developed and implemented process improvements to enhance operational efficiency.
Followed all company policies and procedures to deliver quality work.
Managed workload effectively to meet weekly deadlines without compromising efficiency.
Conducted thorough checks of all tasks and team members to maintain high standards of quality and efficiency.
Engaged with team members to explore strategies for enhancing collective assistance and resource sharing.
Provided support and resources to newer colleagues for effective understanding of system processes.
Facilitated effective team operations by overseeing employee scheduling and adapting work hours to optimize productivity.
Sales Associate
Retail Store
Phoenix, AZ
07.2020 - 08.2021
Assisted customers with product selection and inquiries, enhancing shopping experience.
Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
Maintained organized merchandise displays, contributing to a visually appealing store environment.
Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
Resolved customer complaints promptly, fostering positive relationships and repeat business.
Built relationships with customers to encourage repeat business.
EVV (Electronic Visit Verification) Compliance and Quality Assurance Specialist at Karolina's Home CareEVV (Electronic Visit Verification) Compliance and Quality Assurance Specialist at Karolina's Home Care